DSS Human Services Specialist II

Salary : $46,728.00 - $69,436.00 Annually

Location : Department of Social Services- Hillsborough Commons, NC

Job Type : Full Time

Job Number : 242-2025-1213

Department : Social Services

Opening Date : 02 / 11 / 2025

Closing Date : 2 / 25 / 2025 11 : 59 PM Eastern

General Description

The Orange County Department of Social Services has an opening for a Human Services Specialist II working in Adult Medicaid. The work involves the primary responsibility for the delivery of public assistance service programs and determining client eligibility for public assistance benefits by using intake and processing systems, utilizing NC FAST or other automated systems. An employee in this class is responsible for determining eligibility for benefits and recertifying recipients for continued benefits for Adult Long-Term Medicaid or other service programs.

Work is performed under the general supervision of a Human Services Supervisor with oversight and assistance provided by the Human Services Coordinator with some leeway to exercise independent judgment within the framework of applicable rules, regulations, policies and procedures, in the performance of duties, both in terms of planning and accomplishing work and in making decisions regarding client needs and requests. Supervision is not a responsibility of this class. Does related work as required.

Hiring range is based on the Orange County Social Services Step Plan. The Step Plan is based on years of Human Services Specialist II experience. Full credit is given for years of experience performing the same job functions. Partial credit is given for years of experience performing related job functions. The top half of the scale is reserved for career employees with senior level experience in the same role.

• Background check is required.

Full Performance of Knowledge, Skills, Abilities

Click the link below for full job specifications including essential functions, knowledge, skills, abilities, and physical requirements.

https : / / www.governmentjobs.com / careers / orangecountync / classspecs / 1192024

MINIMUM QUALIFICATIONS

Graduation from an accredited college or university with a bachelor's degree human services field or social work AND one (1) year of human services work experience, OR

Graduation from an accredited college or university with a bachelor's degree AND two (2) years of human services work experience, OR

Possession of a High School Diploma or General Educational Development (GED) test equivalency AND five (5) years of work experience in determining human service eligibility and participatory in the delivery of public assistance programs related experience in human services, OR

An equivalent combination of education, training and experience as stated above. A higher degree does not substitute for work experience.

SPECIAL REQUIREMENTS

All offers of employment are conditional upon successful clearance of a background check. Employment cannot commence until the employee has been cleared.

Bilingual ability is preferred.

As with all positions with the Department of Social Services, this position may be required to serve in shelters in time of natural and man-made disasters including overnight and weekends. The duties assigned during this time may vary from your regularly assigned duties. The assigned duties will be at the discretion of the Social Services Director.

Requires flexibility and adaptability to be re-assigned to assist with other DSS-related functions as determined by the Social Services Director or designee.

Please attach transcript with application.

As with all positions with the Department of Social Services, this position may be required to serve in shelters in time of natural and man-made disasters including overnight and weekends. The duties assigned during this time may vary from your regularly assigned duties. Assigned duties will be at the discretion of the Social Services Director.

Orange County is an Equal Opportunity and Affirmative Action Employer

Supplemental Information

Orange County provides a competitive benefits package for permanent full-time and permanent part-time employees that includes :

Orange County contributes 13.64% of your base salary per pay period and 15.04% for LEO.

Orange County pays 100% of premiums for employee only coverage health insurance.

Orange County pays 100% of premiums for employee only coverage for dental insurance.

Orange County offers vision insurance for employee and dependent coverage with premiums rates between $5-$15 bi-weekly.

Orange County pays for an employee life insurance policy based on employees' salary up to $50,000.

Orange County pays for an employee short term disability policy that provides income protection up to 11 weeks with a weekly benefit of 70% of your weekly salary.

Orange County contributes $100 per pay period ($2600.00 annually) for supplemental retirement and you will have the option to select between which investment firm you would like to have these funds contributed to.

0-2 Years of Service = 125.84 hours / year

96.2 hours / year

Orange County is an E-Verify employer. E-Verify is a program that electronically confirms an employee's eligibility to work in the United States after completion of the Employment Eligibility Verification Form (Form I-9). I understand, that if hired, my employment eligibility will be verified through E-Verify.

I understand that resumes are welcomed but do not substitute for the work experience section of this application and failure to complete the work experience section will result in an incomplete application, which will not be considered for eligibility. Did you fully complete the work experience section of this application?

Are you an Orange County Local Government employee?

Are you related to any current Orange County DSS employee?

Please indicate your highest level of education from an accredited school.

Please indicate your degree major.

Have you completed any coursework or certificates related to DSS caseworker or NCFAST? If so, indicate the name the course or certificates, including when and where did you completed them. If none, put N / A.

Do you have experience determining eligibility for benefits and / or recertifying recipients for continued benefits for Adult Long-Term Medicaid or other Adult Medicaid programs?

How many years of human services work experience do you have?

Please describe your human services experience. If none, indicate N / A.

This position may be required to serve in shelters in time of natural and man-made disasters including overnight and weekends. The duties assigned during this time may vary from your regularly assigned duties. Assigned duties will be at the discretion of the Social Services Director. Are you willing and able to respond during disasters?

Did you attach an official or unofficial copy of your transcript?

Required Question

Salary : $46,728 - $69,436