Human Services Specialist I

Salary : $42,361.00 - $62,945.00 Annually

Location : Department of Social Services- Hillsborough Commons, NC

Job Type : Full Time

Job Number : 241-2025-272,923,630

Department : Social Services

Opening Date : 01 / 28 / 2025

Closing Date : 2 / 11 / 2025 11 : 59 PM Eastern

General Description

The Orange County Department of Social Services has several openings for a Human Services Specialist I. The work involves the primary responsibility for determining client eligibility for public benefits. An employee in this class is responsible for using intake and processing systems, utilizing NC FAST or other automated systems and involves in depth interviewing, determining eligibility for benefits, and / or re-certifying recipients for continued benefits, and will exercise independent judgment within the guidelines of established Federal and State government regulations and County procedures.

Work is performed under the general supervision of a Human Services Supervisor with oversight and assistance provided by the Human Services Coordinator with some leeway to exercise independent judgment within the framework of applicable rules, regulations, policies and procedures, in the performance of duties, both in terms of planning and accomplishing work and in making decisions regarding client needs and requests. Supervision is not a responsibility of this class. Does related work as required.

Hiring range is based on the Orange County Social Services Step Plan. The Step Plan is based on years of Human Services Specialist I experience. Full credit is given for years of experience performing the same job functions. Partial credit is given for years of experience performing related job functions. The top half of the scale is reserved for career employees with senior level experience in the same role.

• Background Check is required.

Full Performance of Knowledge, Skills, Abilities

Click here for full job specifications including essential functions, knowledge, skills, abilities, and physical requirements.

https : / / www.governmentjobs.com / careers / orangecountync / classspecs / 870337

MINIMUM QUALIFICATIONS

Graduation from an accredited college or university with a bachelor's degree human services field or social work ; OR

Possession of a High School Diploma or General Educational Development (GED) test equivalency AND four (4) years of work experience in determining human service eligibility and participatory in the delivery of public assistance programs related experience in human services; OR

An equivalent combination of education, training and experience as stated above. A higher degree does not substitute for work experience.

SPECIAL REQUIREMENTS

All offers of employment are conditional upon successful clearance of a background check. Employment cannot commence until the employee has been cleared.

Bilingual ability is preferred.

As with all positions with the Department of Social Services, this position may be required to serve in shelters in time of natural and man-made disasters including overnight and weekends. The duties assigned during this time may vary from your regularly assigned duties. Assigned duties will be at the discretion of the Social Services Director.

Orange County is an Equal Opportunity and Affirmative Action Employer

Supplemental Information

Orange County provides a competitive benefits package for permanent full-time and permanent part-time employees that includes :

Orange County contributes 13.64% of your base salary per pay period and 15.04% for LEO.

Orange County pays 100% of premiums for employee only coverage health insurance.

Orange County pays 100% of premiums for employee only coverage for dental insurance.

Orange County offers vision insurance for employee and dependent coverage with premiums rates between $5-$15 bi-weekly.

Orange County pays for an employee life insurance policy based on employees' salary up to $50,000.

Orange County pays for an employee short term disability policy that provides income protection up to 11 weeks with a weekly benefit of 70% of your weekly salary.

Orange County contributes $100 per pay period ($2600.00 annually) for supplemental retirement and you will have the option to select between which investment firm you would like to have these funds contributed to.

0-2 Years of Service = 125.84 hours / year

96.2 hours / year

Orange County is an E-Verify employer. E-Verify is a program that electronically confirms an employee's eligibility to work in the United States after completion of the Employment Eligibility Verification Form (Form I-9). I understand, that if hired, my employment eligibility will be verified through E-Verify.

I understand that resumes are welcomed but do not substitute for the work experience section of this application and failure to complete the work experience section will result in an incomplete application, which will not be considered for eligibility. Did you fully complete the work experience section of this application?

Are you an Orange County Local Government employee?

Are you related to any current employees working for Orange County DSS?

Please indicate your highest level of education from an accredited school.

Please indicate your degree major.

If Related, please indicate your degree major.

How many years of related experience do you have in human services?

Please indicate your proficiency in Spanish.

Please describe your human services experience that includes interviewing clients, determining eligibility for benefits, and / or re-certifying recipients for continued benefits. If you do not have this experience, please indicate N / A.

Are you familiar with NCFAST (North Carolina Families Accessing Services through Technology) or have ever worked with the NCFAST system?

This position may be required to serve in shelters in time of natural and man-made disasters including overnight and weekends. The duties assigned during this time may vary from your regularly assigned duties. Assigned duties will be at the discretion of the Social Services Director. Are you willing and able to respond during disasters?

Did you attach an official or unofficial copy of your transcript?

Required Question

Salary : $42,361 - $62,945