What are the responsibilities and job description for the Medical Receptionist Experience Preferred position at Orange County Ophthalmology Medical Group?
Additional Information
Full-Time
Contrat to Hire
Monday - Friday
8:00 am - 5:00 pm
Supports the daily operations of the practice by providing excellent customer service in answering phones, collecting patient balances, co-pays and scheduling appointments.Maintains and verifies accurate and thorough intake of patient information. Knowledge and experience with medical insurance verification.
Answers and directs incoming phone calls appropriately.
Provides efficient and effective scheduling of patient appointments.
Verifies patient specialist authorization.
Collects patient balances and copays as designated.
Provide compassionate patient advocacy and support.
Accurate documentation in medical records.
Excellent customer service skills.
Flexibility to adapt to dynamic medical office.
Other duties as assigned.
RequirementsOne year Medical Office experience preferred. Must have experience with insurance verification, Electronic Health Record, Computer literacy, Professional telephone etiquette, Hippa and Osha experienced. Must be cheerful with a team participant mentality, professional verbal skills, multitask and able to work in a busy environment. Seeking bilingual candidate , fluent in Spanish, Vietnamese or Mandarin.
Bilingual
Job Type: Full-time
Pay: $19.84 - $20.99 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
- Retirement plan
Medical Specialty:
- Ophthalmology
Schedule:
- Monday to Friday
Experience:
- Insurance verification: 1 year (Preferred)
- Customer service: 1 year (Required)
- Computer skills: 1 year (Required)
Work Location: In person
Salary : $20 - $21