IT Manager

$94,224yr - $144,664 /yr.  Starting rate of pay may vary based on factors including, but not limited to, education, training, and/or experience.  

IT Managers provide leadership, resolve problems, and ensure that their assigned unit is operating effectively.  Duties require a broad knowledge of information technology operations, approaches, and development practices. Managers will assist in the creation of the technology strategic plan and be proficient in business and systems analysis.  IT Manager will have specific expertise in Service Management, Solution Delivery, or IT Security. Work is performed independently, with little technical supervision, and reports to the Director of Information Management Services.
 
WORKING TITLES
IT Service Manager, IT Solutions Delivery Manager, IT Security Manager. #oj 

Minimum Requirements

• At least 18 years of age.
• Must be able to comprehend and communicate fluently in verbal and written English.
• U.S. Citizen or possess a current permanent resident card.
• Clean criminal history; any arrest history will be individually evaluated.
• No illegal drug usage within the past year. Other drug usage will be evaluated on a case by case basis.
• Associates of Arts degree (A.A. or A.S.) in a related field AND 7 years of recent progressive experience in development technologies, server/storage/network technologies and network security administration tools OR Bachelor's degree (B.A. or B.S.) in Business, Management Information Systems, Computer Science, or related field AND five (5) years of recent progressive experience in development technologies, server/storage/network technologies and network security administration tools preferred. At least one advanced certification pertaining to their assigned unit is required. One (1) year of supervisory experience required.
• If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows:
• Two (2) years of direct experience for an Associate Degree
• Four (4) years of direct experience for a Bachelor's Degree
• Six (6) years of direct experience for a Master's Degree
• Depending on assignment must have associated certifications; Service management requires an Information Technology Infrastructure Language (ITIL) certification and have or be seeking a project management professional (PMP) certification.  Solutions Delivery Manager requires a PMP certification and have or be seeking an ITIL certification.  The Security Manager requires a CISSP certification and have or be seeking either a PMP or ITIL certification.  Must have a valid Florida driver’s license. Must attend and successfully complete the agency sponsored Law Enforcement Vehicle Operations (LEVO) Training if assignment includes driving agency vehicle. Use of agency vehicle would require appropriate driving history and passing agency biennial driver’s physical exam. Depending on assignment, may be required to be FCIC/NCIC certified within one (1) year of employment.    
• Please note: This job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice, and additional duties may be assigned as needed.
• Ability to verify the assigned unit meets all significant legal and contractual obligations.
• Ability to develop and implement programs and metrics to improve the unit’s performance.
• Ability to consult and liaise with division and section heads to determine their technology needs.
• Ability to develop and mentor their supervisors and employees and set employee objectives; determine the approach units will take in order to implement their assigned duties.
• Ability to analyze, resolve, or assist subordinates in resolving work problems as needed.
• Ability to manage and monitor the unit's budget (between $500,000 to 4 million).  
• Ability to seek ways to maximize the Agency’s technology investments.
• Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. 
• Ability to respond to common inquiries or complaints from citizens, regulatory agencies, or members of the business community. 
• Ability to write speeches and articles for publication that conform to prescribed style and format. 
• Ability to effectively present information to top management, public groups, and/or boards of directors. 
• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. 
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. 
• Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. 
• Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, musical notes, etc.,) in its most difficult phases. 
• Ability to deal with a variety of abstract and concrete variables. 
• Must have high level computer skills to include advanced proficiency in Microsoft Office and Advanced skill in one or more of the following (development technologies, server/storage/network technologies and network security administration tools). 
• Must have excellent management skills. 
• Must have the ability to work with a multi-million dollar budget. 
• Ability to focus and complete assignments in a timely manner. 
• Must have the ability to develop and manage ad-hoc working teams. 
• Must have the ability to provide project status updates and professional reports to all levels of the agency.  
• Ability to meet with stakeholders and identify business objectives and requirements and translate them into an acceptable technology solution that is cost effective and consistent with agency policy.

ADDITIONAL PROCESSING:

• Some positions, depending on the responsibilities, may require the candidate to successfully pass a physical or other selection processes when needed.
• Please upload a copy of your resume that is no longer than two (2) pages in length to your application

PHYSICAL DEMANDS  

While performing the duties of this job, the employee is regularly required to talk, hear, and also sit and work on the computer for long periods of time. The employee is occasionally required to stand and reach with hands and arms.  The employee is occasionally required to walk, stoop, kneel, crouch, crawl, or use hands to handle or feel. The employee may occasionally lift and/or move up to 25 pounds and may have to assist someone lifting up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

 

WORK ENVIRONMENT 

Work is generally performed in a standard office setting. The employee must be able to work in remote locations within Orange County and possibly outside of Orange County. The employee will be working with computer related equipment and may occasionally be exposed to the risk of electrical shock. The noise level in the work environment is usually moderate. Depending on assignment, may be required to occasionally work evenings and/or weekends. The employee is required to support the agency’s emergency operations during a critical incident and may be recalled. The employee may also be assigned to a technical team in order to support the agency during a critical incident.

The Orange County Sheriff’s Office is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Orange County Sheriff’s Office may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Salary : $144,664