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Supervisor Comm Vol Site # 11

Orange Grove Center Inc
Chattanooga, TN Full Time
POSTED ON 3/27/2025
AVAILABLE BEFORE 5/26/2025

Orange Grove Center

Job Description Addendum Community Volunteer Location Supervisor
Addendum Effective February 6, 2017

  • Monitor, manage, and supervise DSPs to ensure expectations are clear and training is current
  • Monitor bus duty system to ensure efficiency and safety
  • Serve as the second bus checker if the site is the vehicle's last stop.
  • Plan a Person-centered curriculum that focuses on increased independence, employment, and community involvement.
  • Train and monitor DSPs on and assist in the implementation of curriculum and outcome/action step training and the documentation of each.
  • Provide monitoring and oversight to DSPs and individuals at n1ealtimes
  • Serve as mealtime card and Behavior Support Plan trainer.
  • Monitors check-in/out system to ensure individuals are accounted for.
  • Monitor system for supporting individuals with hygiene
  • Monitor system for supporting individuals with behavior management issues.
  • As needed, communicate any issue an individual may have to the SPC/Case Manager.
  • Assure DSPs report and note unusual events and assist with the completion of yellow and white incident reports, seizure reports, behavior reports, etc.
  • Fill in roles as requested by the Coordinator.
  • Maintain necessary supplies and a cleaning assignment/documentation protocol.
  • Ensure Person-centered language and practice and advocate to maximize individual community inclusion and satisfaction.
  • Ensure that emergency procedures are known and followed by all staff.
  • Ensure that the emergency contact number list is accurate and available to all staff.
  • Serve as liaison with church personnel. Information must be approved by the supervisor before changes are requested. Any complaint by the church personnel should be reported to the Coordinator.
  • Manage volunteer opportunities for individuals within the community site
  • Responsible for maintaining the security of the site (opening and closing each day) and keeping access code confidential.
  • Responsible for ensuring that all items that need to be locked up, such as electronics, documents containing information covered by HIPPA, etc. are secured when not in use.
  • Acquire and keep current OGC medication administration status.
  • Monitor the curriculum and other supplies and notify the Coordinator when more are needed, ideally in advance of running out.
  • Ensure that personal cell phones are not used by the staff at the site.
  • Manage individuals coming and going so that if scheduled for an event, they are available for it.
  • Monitors time off requests by DSPs and calls in substitutes.
  • Ensures that 1:3 staff ratio is maintained.
  • Reports to Coordinator
  • Meets with the team regularly to ensure smooth site operations.
  • Work collaboratively with SPC/Case Manager as well as CP, Employment, Residential, and Families.

ESSENTIAL DUTIES* AND RESPONSIBILITIES: include the following. Other duties may be assigned:

  • HEALTH AND SAFETY/CARE RESPONSIBILITIES:
    • Programming Outcomes:
      • Support individuals in meeting their personal outcomes*
      • Monitor and record data on personal outcomes*

    • Supporting Roles (for the individuals):
      • Provide the appropriate level of support the situation requires according to individual support plan or health status*
      • Support individuals in choice-making
      • Support and assist the individuals in their work, social, and leisure activities*
      • Support and assist community integration*
      • Support family relationships
      • Remain on shift until the relief person arrives*
      • Be attentive to and report any health and safety concerns of individuals*
      • Ensure the safety of all individuals in case of emergency events, such as fire, tornado, and armed intruder*
      • Follow emergency procedures accurately and promptly, such as CPR, First Aid, Heimlich Maneuver, and Crisis Prevention Intervention (CPI)

10. Observe and record accurate information on seizure reports*

11. Practice Universal Precautions*

12. Support individuals at healthcare appointments*
13. Support positive lifestyle choices

  • Administer medications accurately and in accordance with agency policy and procedures according to individual program plan*
  • Physical ability to assist in Hydrotherapy Pool (hot and humid conditions) and recreational pool according to individual program plan*
  • Keep all chemicals and cleaners securely locked up* - 17. Complete all required documentation per shift*

    • Personal Hygiene:
      • Perform all personal hygiene in a private setting*
      • Assist in bathing, hair care, dental hygiene, and shaving*
      • Keep personal care boxes stocked, clean and in order*
      • Assist in fingernail care*
      • Assist with dressing and undressing*
      • Assist with individuals selecting appropriate, clean, seasonal clothes*
      • Assist with toileting and changing adult briefs*
      • Utilize mechanical lifts according to individual program plan*
      • Complete all required documentation per shift*

    • Physical Requirements:
      • Utilize proper lifting techniques in all areas*
      • Ability to lift, move, and position individuals according to Physical Therapy guidelines according to individual program plans*
      • Ability to bend, stoop, and squat*
      • Ability to push, pull, reach, and stretch*
      • Ability to run as needed in emergency situations*
      • Ability to work in noisy environments, indoor and outdoor as needed*
      • See Work Capacity Addendum, effective November 16, 2012*

  • DOMESTIC RESPONSIBILITY - assist and support the Individual in the following duties:
    • Laundry
      • wash and dry individual's clothing and household linens
      • Fold and iron clothes
      • Maintain clothing inventories
      • Label clothes

    • Kitchen:
      • Prepare snacks and meals per individual guidelines*
      • Clean kitchen, eating area, and wash dishes after meals*
      • Sweep, mop and empty trash daily*
      • Clean major appliances as needed
      • Check expiration dates of food and discard expired items*
      • Ensure thermometers are visible and accurate in all refrigerators and freezers*

    • Bedrooms:
      • Ensure closets and drawers are organized
      • Make beds daily, change linen when needed, at least weekly
      • Dust, sweep and mop daily

    • Bathrooms
      • Keep bathroom stocked with towels, soap, and toilet paper*
      • Clean sink, toilet, shower/bathtub, counter, mirror, and equipment daily*
      • Sweep, mop, and empty trash daily

    • Community, work and classroom areas:
      • Sweep, mop, vacuum, dust daily
      • Empty trash and recycling containers daily*
      • Clean trash cans as needed
      • Take trash cans to street or dumpster*
      • Maintain perimeter of worksite (e.g. classroom hallways, patios, driveways, carport)*
      • Disinfect common and shared surfaces and items daily*
      • Be alert to and report maintenance needs and safety concerns*

    • Maintain Equipment:
      • Clean and care for wheelchairs and cushions daily*
      • Change air filters as needed
      • Unstop backed-up toilets
      • Ensure wheelchair and mechanical lift batteries are charged daily*
      • Clean and care for all heavy equipment and machinery as required*
      • Be alert to and report any equipment and machinery needs or safety concerns immediately*

  • TRANSPORTATION AND VEHICLE MAINTENANCE
  • Purchase fuel for vehicles per OGC fueling guidelines*
  • Safely secure passengers who use wheelchairs in vehicles per OGC policy*
  • Operate vehicle wheelchair lifts safely per OGC guidelines*
  • Support individuals in arranging transportation for appointments and events and while riding in the vehicle
  • Maintain a valid driver's license with an F endorsement and liability insurance (if driving personal cars for OGC purposes); inform agency immediately if license or insurance is revoked, suspended or expired*
  • Drive vehicle safely per environmental conditions and defensive driving guidelines*
  • Keep the exterior and interior of the vehicle clean
  • No eating, drinking, or smoking allowed in vehicles at any time*
  • Use of cell phones or other electronic devices is not allowed while driving an OGC vehicle per OGC policy*
  • Keep vehicle fuel tank at least full at all times*
  • Become familiar with local community routes, roads, major sites, and attractions
  • Know the location and the proper use of safety equipment present in an OGC vehicle (e.g. First aid kit, web cutter, triangles, etc.)*
  • Complete a daily vehicle pre-trip inspection to ensure that vehicle is safe and legal to drive. Report any discovered defects or problems to the Transportation Dept. immediately per OGC policy*
  • Complete a post-trip inspection at the end of every trip to ensure that no passenger is ever left in a vehicle unattended per OGC policy*
  • Operate vehicle per local, state and federal laws and per OGC policy*

  • REQUIRED KNOWLEDGE
    • Orange Grove Center Policies and Procedures:
      • OGC Mission Statement
      • Attendance policy*
      • Behavior management policy*
      • On call procedures*
      • Individual rights*
      • Conduct Violation Policy*
      • Timekeeping system*
      • Departmental policies and procedures*
      • Dress code*

      • Substance Abuse Policy*
      • Criminal Charges policy*
      • Incident Management policy*
      • Accident Reporting policy (employee and individual) *
      • Emergency Procedures*

    • Training:
      • Orientation/ Annual Refresher*
      • Person-Centered Training*
      • Behavioral Management programs*
      • Crisis Prevention Techniques*
      • First Aid & CPR*
      • Physical & Nutritional Management*
      • Defensive driving*
      • Needs Specific to Individuals*
      • Universal Precautions*
      • Right to Know*
      • Positive Behavior Supports*
      • Online Training*

    • Paperwork and Documentation: (Timely reporting required per company policies)
      • Leave request
      • Behavior incident reports (reportable & non-reportable) *
      • Seizure reports*
      • Accident/Injury reports*
      • Timesheets (employee and individuals) *
      • Mileage sheets*
      • Leave request*
      • Daily notes*
      • Data collection sheets*
      • Flow sheets*
      • Receipts*
      • Any personal documentation on individuals such as Behavior Support Plans (BSPs), Medication Administration Records (MARs), and Communication Books*

  • EXPECTATIONS
    • Interpersonal Relationships:

I. Ability to recognize and provide what level of supervision or assistance is needed by individuals to encourage and support independence*

  • Respect the privacy and all personal rights of the individuals*
  • Express self without losing emotional control and in a professional manner*
  • Be open-minded, allowing others to have different opinions
  • Act as a mediator during individuals' disputes
  • Treats others with dignity, respect, and courtesy while listening and interacting with them. Use a calm and respectful tone of voice while maintaining a professional relationship*
  • Support individuals by being their encourager, counselor, teacher and advocate
  • Become familiar with individuals through interaction and observation*
  • Maintain professional relationships with the individual, support team members, and

community partners, while following the DSP code of ethics*

I 0. Communicate respectfully toward supervisor, all staff, family members and individuals*

11. Demonstrate good problem solving and judgment skills*

    • Work Habits:

I. Consistently complete given responsibilities on time and within policy guidelines*

  • Focus on work assignments without personal distractions*
  • Be alert and ready to work*
  • Arrive promptly to work and work required shift hours*
  • Initiative is vital. Must be responsible to complete duties without being reminded and follow through to completion*
  • Immediately report any suspicion or knowledge of neglect, abuse, or wrongdoing*
  • Respect the individual's home and work space and create a warm environment for them*
  • Follow written bus duty schedule and guidelines*
  • Be trustworthy and maintain confidentiality*
  • Be a team player*
  • Have a positive attitude while representing Orange Grove in all work environments*
  • Attend all scheduled meetings*

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities

A standard high school diploma or GED is required.

An acceptable 3-year Motor Vehicle Report is required Social Security Card, State ID or valid driver's license is required Basic computer skills required

Ability to read and write the English language

On-going background checks and random drug and alcohol screenings Driver's license with F endorsement, if a not a Georgia or Alabama license

PHYSICAL REQUIREMENTS:

Successful completion of the required physical examination by an approved Orange Grove physician

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