What are the responsibilities and job description for the Medical Assistant/Referral Coordinator position at Orange Pediatrics?
Job Overview
The Medical Assistant/Referral Coordinator plays a crucial role in facilitating patient care by getting the patients triage and managing referrals, ensuring seamless communication between patients, healthcare providers, and insurance companies. This position requires a detail-oriented individual with a strong understanding of medical terminology and patient service. The ideal candidate will have experience in various medical fields.
Responsibilities
- Coordinate patient referrals to specialists and ensure timely processing of all referral requests.
- Maintain accurate records including vaccine records
- Communicate effectively with healthcare providers to gather necessary information for referrals.
- Assist patients in understanding their referral options and provide guidance throughout the process.
- Utilize electronic health record systems to document referral activities and maintain patient confidentiality.
- Collaborate with clinical staff to ensure that all necessary documentation is completed for patient care.
- Provide exceptional patient service by addressing inquiries and resolving issues related to referrals.
Skills
- Strong knowledge of anatomy and physiology to understand medical conditions and treatments effectively.
- Familiarity with medication administration protocols within a clinical setting.
- Experience in patient care environments, particularly in inpatient settings such as PICU or emergency medicine.
- Excellent communication skills, both verbal and written, to interact with patients and healthcare professionals.
- Proficiency in using healthcare systems for managing patient information and referrals.
- Ability to work collaboratively within a team while also being self-motivated to manage individual responsibilities effectively.
This role is ideal for individuals who are passionate about enhancing patient experiences through effective coordination of care services while ensuring that all processes are handled efficiently and compassionately.
Job Type: Full-time
Benefits:
- Paid time off
Medical Specialty:
- Pediatrics
Schedule:
- Monday to Friday
- No weekends
Work Location: In person