What are the responsibilities and job description for the Tow Truck Operator position at Orange state towing?
Overview
We are seeking a dedicated and skilled Tow Truck Driver to join our team. The ideal candidate will possess a strong commitment to customer service and safety, along with mechanical knowledge and the ability to operate various types of tow trucks. This role requires effective conflict management skills and a solid understanding of automotive diagnostics to ensure efficient service delivery.
Responsibilities
- Operate tow trucks, including flatbed models, to safely transport vehicles to designated locations.
- Perform vehicle recovery and roadside assistance for customers in distress.
- Conduct pre-trip inspections of tow trucks to ensure they are in safe operating condition.
- Utilize automotive diagnostics skills to assess vehicle issues and provide appropriate solutions.
- Maintain accurate records of services performed, including mileage and any incidents during transport.
- Provide exceptional customer service by communicating effectively with clients and addressing their concerns.
- Manage conflicts professionally when dealing with distressed customers or challenging situations.
- Assist with minor mechanical repairs as needed, leveraging strong mechanical knowledge.
Requirements
- Proven experience in towing operations or related fields is highly desirable.
- Strong conflict management skills to handle difficult situations calmly and effectively.
- Excellent customer service skills with the ability to communicate clearly and empathetically.
- Mechanical knowledge and experience with automotive diagnostics are advantageous.
- Ability to work flexible hours, including nights and weekends as required by the job demands.
- A strong commitment to safety protocols and procedures while on the road.
- Join our team as a Tow Truck Driver where you can make a difference in helping others while utilizing your driving and mechanical skills!
Job Type: Full-time
Pay: $750.00 - $2,500.00 per week
Benefits:
- On-the-job training
- Paid time off
Schedule:
- 12 hour shift
- Day shift
- Every weekend
- Nights as needed
- On call
Supplemental Pay:
- Commission pay
- Monthly bonus
- Performance bonus
- Tips
Experience:
- Towing: 1 year (Required)
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Jacksonville, FL: Relocate before starting work (Required)
Work Location: On the road
Salary : $750 - $2,500