Clubhouse Manager

Orangeburg Country Club is seeking an experienced Clubhouse Manager. The Clubhouse Manager will oversee daily clubhouse operations, manage clubhouse staff, ensure member satisfaction, and maintain the club's standards and facilities.

Initial Priorities of the new clubhouse manager will include obtaining an understanding of the club's culture and values to build relationships and understand expectations and needs. They will also need to interview, select, train, supervise, counsel and discipline all Food and Beverage staff including developing an on-going training program for all Food and Beverage staff.

• Overall Responsibility: Manage all aspects of the clubhouse operations, ensuring a positive and enjoyable experience for members and guests
• Focus Areas: Member dining, member events, activities, banquet and catering functions, housekeeping, maintenance, reception, and other clubhouse-related activities
• Reporting: Reports to the owners and designated club leadership

Key Responsibilities:

• Operations Management:

• Direct and supervise all clubhouse staff, including hiring, training, and performance management.
• Develop and implement policies and procedures for food and beverage department
• Implement and monitor department budgets, focusing on cost and labor control to maximize profitability.
• Manage F&B revenue generation and ensure financial goals are met.
• Ensure adherence to all club policies, procedures, and legal requirements.
• Maintain high standards of cleanliness, safety, and maintenance throughout the clubhouse.
• Manage and maintain the highest standards of products and services.

• Member and Guest Experience:

• Ensure that the wants and needs of club members and guests are consistently met and exceeded.
• Address member and guest complaints and implement appropriate corrective actions.
• Provide exceptional customer service and create a welcoming and enjoyable environment.
• Oversee catering and other departments to ensure smooth event operations.

• Communication and Liaison:

• Serve as a primary point of contact for members and guests regarding clubhouse operations.
• Communicate effectively with owners, club leadership, staff, and members.
• Represent the club in a professional and positive manner.

• Additional Duties:

• Assist in the planning of facility improvements, remodeling, construction, and repair.
• Participate in club committees and meetings as needed.
• Perform other duties as assigned

Qualifications:

• Education:

High school diploma or equivalent required; some college or relevant certifications preferred.

• Experience:

Minimum of 3-5 years of experience in hospitality management, preferably in a private club or similar setting.

• Skills:

• Strong leadership, management, and communication skills.
• Excellent customer service skills.
• Proficiency in Microsoft Office Suite and other relevant software.
• Ability to manage multiple tasks and prioritize effectively.
• Strong organizational and problem-solving skills.
• Ability to work independently and as part of a team.
• Familiarity with food and beverage operations and event planning.
• Knowledge of club policies, procedures, and legal requirements.
• Enthusiastic and outgoing personality.
• Ability to maintain a professional demeanor and represent the club positively.
• Strong work ethic and commitment to excellence.

Ability to work flexible hours, including evenings, weekends, and holidays.

Note: If selected for hire, any offer of employment is contingent upon completion of our two-step pre-employment screening with satisfactory results for both the background screening and the observed drug test.