What are the responsibilities and job description for the Atlassian JiraConfluence Administrator position at Orangepeople?
Join a dynamic team at the forefront of an entertainment company where your expertise as an Atlassian Administrator will power innovative solutions and drive collaboration across cuttingedge platforms! OrangePeople is seeking an experienced Atlassian Administrator to partner with the worlds leading entertainment companies in managing their MyJira and MyWiki Data Center platforms as well as their AWShosted Jira and Confluence Data Center platforms which include over 46 installed plugins and applications. Responsibilities include enduser support space configuration and automation for these businesscritical applications. The Atlassian Administrator will work under the technical direction of the Business Operations Senior Manager on the Agile Tools & Collaboration Team.
Responsibilities :
- Create manage and support all administrative functions associated with the Atlassian product suite.
- Manage all critical aspects of Atlassian tooling including but not limited to workflows screen schemes automation JQL reporting permissions notifications custom fields marketplace addons and integrations.
- Support all teams that use our Jira instance to manage their work.
- Support and resolve issues as they arise with Jira Projects and Confluence Spaces.
- Work closely with internal teams to understand their business challenges and build solutions that meet their unique needs.
- Gather requirements for business processes and determine ways to optimize and improve Jira / Confluence setup and workflows as well as identify where functionality needs to improve to meet user requests.
- Serve as subject matter expert for Atlassian products.
- Research Atlassian products including their upcoming features / releases which can be used for continuous improvements.
- Evaluate and recommend new plugins / applications to enhance Jira and Confluence functionality.
- Install manage and administer Jira and Confluence plugins / applications.
- Understand the system architecture of upstream and downstream impacts when implementing solutions.
- Investigate and perform advanced troubleshooting for reported issues in Atlassian products.
- Manage escalations with Atlassian support or thirdparty support as required.
- Created and maintained documentation on Atlassian product configurations automation and processes to facilitate change management and training for internal teams.
- Work closely with internal teams to understand their business challenges and build solutions that meet their unique needs.
- Work closely with the operation engineering team on maintenance troubleshooting and upgrades.
- Work with the product manager to document and publish user guides (training material) and best practices.
- Conduct enduser training on Jira and Confluence regarding how to use the tools new functionality etc.
- Refine current Jira processes to be more streamlined and uniform for teams.
- Execute production deployments during nonbusiness hours.
- Must have a customer servicedriven mindset with strong relationshipbuilding skills.
Basic Qualifications
Preferred Qualifications :
Required Education :
Preferred Education :
Additional Responsibilities :
About us :
OrangePeople is an Enterprise Architecture and Project Management solutions company. Our most valuable asset is our people : dynamic creative thinkers who are passionate about doing quality work. As a member of the OrangePeople team you will have access to industryleading consulting practices strategies & and technologies innovative training & and education. An ideal Orange Person is a technology leader with a proven track record of technical achievements and a strong process / methodology orientation.
Key Skills
Hadoop,Microsoft Windows Server,Windows,Apache,Linux,SAN,Shell Scripting,System Administration,Administrative Experience,Scripting,Oracle,Troubleshooting
Employment Type : Full Time
Vacancy : 1
