Assistant Studio Manager

Be fit. Change lives. Have fun.

Here at Orangetheory Fitness we create exciting and rewarding experiences for our team members that are motivated, career driven, and fitness-minded who want to improve themselves and their future. We are currently looking for an Assistant Studio Manager (ASM) that is keen on driving sales and service excellence to provide leadership to the sales teams and to support the Studio Manager with day to day operations. If you are someone looking for growth and eager to promote the health and wellness benefits behind this science-based, full-body group workout, we encourage you to apply!

Why work for Orangetheory Fitness?

• WORKOUT FOR FREE!
• Sales Commission
• PTO & Holiday Pay
• Flexible Schedules - Weekend Evenings / Nights Off
• Fitness Casual Dress Code
• Medical / Dental / Vision, Life, STD, and Other Benefits
• 401k with Matching
• Paid Training- new hire training and ongoing sales development
• Growth Opportunities
• Employee Recognition Program
• Free Classes for Family / Friends

Assistant Studio Manager Responsibilities :

• Manager on Duty when Studio Manager is out, ensuring daily production is met and member experience is held to a high standard
• Assist in coordinating initial and ongoing sales drivers (pre-sale events, studio events, outreach)
• Responsible for overseeing the sales process and systems, including meeting performance metrics through membership sales
• Manage, monitor, coach-develop and evaluate the performance of all Sales Associates
• Compliance and adherence to Business Policies for daily studio operations
• Assist with training and scheduling of all studio staff
• Model all studio activities through self-involvement (leading by example)
• Responsible for New Hire onboarding and delivery of initial Sales Associate training schedule
• Ensure that all front desk systems are followed such as proper Member Check-In, Telephone Inquiries (general and sales related), Guest Registration, delinquent account procedures, customer care calls, change requests and document scanning
• Provide and maintain the highest level of customer service, using effective decision-making to help resolve customer service issues
• Manage social media platforms, social calendars, and monthly newsletter, using marketing tools for effective community involvement
• Responsible for ensuring that the facility is clean, maintained and operationally sound

Assistant Studio Manager Qualifications :

• Proven sales and leadership experience is required
• Must possess excellent leadership skills to create a positive, successful environment for staff and members
• Strong work ethic, integrity, and professional demeanor
• Solid verbal and written communication skills
• Ability to work and function in a team environment
• Flexible to work day, evening and / or weekend hours as needed
• Passionate about fitness and helping others achieve their goals
• Previous management experience in the health & fitness industry strongly preferred

Acknowledgement

I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and / or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.

Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please https : / / www.orangetheory.com / en-us / privacy-policy.

Salary : $18 - $20