Office Specialist 2 - Transportation Assistant (Multiple Locations) (Temporary)

Initial Posting Date

03/28/2025

Application Deadline

04/07/2025

Agency

Department of Transportation

Salary Range

$3,429 - $4,622

Position Type

Employee

Position Title

Office Specialist 2 - Transportation Assistant (Multiple Locations) (Temporary)

Job Description

Office Specialist 2 – Transportation Assistant (Temporary) (Multiple Locations)

Oregon Department of Transportation

Division – Region or Branch

Section / Unit

Gladstone, Gresham or Portland

The Role

Bring your customer service skills to one of our busy DMV offices as a temporary transportation assistant. In this role, you will take photos for identification cards and driver licenses, inspect vehicles and verify VIN numbers. This is an exciting opportunity to provide outstanding customer service to Oregonians. Apply today!

This job posting is for temporary positions and does not include the typical benefits available for permanent employees. Temporary employees may be eligible for employee health benefits offered through the Public Employees Benefit Board (PEBB) as outlined in the Patient Protection and Affordable Care Act.

We encourage people from all backgrounds to apply for our positions. We hope you’ll join us on our path to increasing diversity, equity, inclusion and belonging through our values, commitments, strategies and actions.

Before applying, visit our applicant information website to learn more about our process. If you are a current State of Oregon employee, you must apply through your employee Workday profile.

A Day In The Life

• Take photos for customers who have applied for identification cards, instructional permits or driver licenses.
• Inspect vehicles and verify VIN numbers. This requires working outside in all weather conditions.
• Provide exceptional customer service in every interaction.
• Answer complex questions from the general public about DMV services and procedures.
• Must be able to type at least 30 words per minute with a high level of accuracy. A typing assessment will be conducted at time of interview for selected candidates.
• Travel to other offices within the region for relief work.
• Attend training sessions outside of the region.
• To request a copy of the position description, which includes all duties and working conditions, please email ODOTRecruitment@odot.oregon.gov.
  
  

What’s In It For You

• Work/life balance, 11 paid holidays a year, flexible work schedules, paid leave and so much more. Learn more about working at the Oregon Department of Transportation and the benefits we offer.
• Comprehensive and equitable base salary offer within the listed range. Through an equal pay assessment, we will determine the salary offer using the information you provide in your submitted application materials. Please ensure your application materials are detailed, accurate and reflect your skills, experience (paid and unpaid) and education as they relate to the position when applying.
• The salary range listed is the non-PERS monthly salary range. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%.
• Public Service Loan Forgiveness opportunity!
  
  

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Minimum Qualifications

Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents.

OR

An associate’s degree in any field.

OR

An equivalent combination of education and experience.

What We’d Like To See

If you have these attributes, let us know in your application materials! It's how we will choose whom to move forward! You do not need to have all these qualities to be eligible for this position. We may also use transferable skills, experience, education and alignment with ODOT values to help us decide who will move forward.

• Experience working in a fast-paced environment and dealing with stressful situations.
• Demonstrated experience providing exceptional customer service.
• Experience handling multiple assignments with frequent interruptions.
• Experience effectively interpreting and communicating complex rules and procedures with a diverse audience.
  
  

How To Apply

• Complete the following required steps:
• Fill out the application or attach a resume. Please contact the recruiter under the ‘Need help?’ section if you have any questions about how to fill out the experience fields or to attach a document. Your submitted experience fields or attached resume must include dates (MM/YYYY) for each employer.
• Complete questionnaire. Answer the checkbox-style questions before submitting your application.
• After you submit your application, please respond to the public records request authorization and gender identity questionnaire. This screen will come after you submit and will complete the process. If you are a current State of Oregon employee, the tasks will come to your Workday inbox.
• If you are a veteran, you may receive preference. The task to upload your documents will be available after you submit your application. For privacy reasons, please do not attach your military service document(s) to your application or combine it with any other required document attachments.
  

Need help?

• For questions, call 503-931-1206 or email ODOTRecruitmentTP@odot.oregon.gov.
  
  

Additional Information

• Temporary appointments may be full-time or part-time and will not exceed six months or 1,040 hours.
• We do not offer visa sponsorship. If you are hired, you will be required to fill out the US Department of Homeland Security’s I-9 form confirming you are able to work in the US. We are not an E-Verify participating employer, and we are unable to proceed if E-Verify participation is required [e.g., STEM Optional Practical Training (OPT) Extension]. We are also unable to proceed with Curricular Practical Training (CPT) program requests.
• We may use this recruitment to fill multiple or future vacancies.
• We will conduct name-based and fingerprint-based criminal background checks on final candidates under consideration for this position. All applicants may be subject to additional pre-employment check(s) such as driver license, LEDS (Law Enforcement Data System), and/or education verification as required for the position.
• You will be represented by the Service Employees International Union (SEIU).
  
  

ODOT is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, disability, sexual orientation or any other class protected by state or federal laws in admission or access to our programs, services, activities, hiring, and employment practices. Applicants with a disability may request a reasonable accommodation during the application process. For questions, concerns, or complaints regarding EEO/AA/ADA, contact 1-877-336-6368 (1-877-EEO-ODOT). This information can be made available in an alternative format by contacting ODOT Recruitment at 503-986-3700. Oregon Relay Service can be reached by calling 7-1-1.

DMV, Customer Service, Temporary Employment