Branch Operations Specialist - The Dalles

Oregon Food Bank (OFB) believes that no one should be hungry. Our mission is to eliminate hunger and its root causes. We believe that food and health are basic human rights for all. We know that hunger is not just an individual experience; it is also a community-wide symptom of systemic barriers to employment, education, housing and health care such as systemic racism, sexism, and cissexism. That’s why we work systemically to achieve our mission to end hunger: we foster community connections to help people access nutritious food, and we build community power and strengthen networks of support and the safety net to eliminate the root causes of hunger for good.

Oregon Food Bank is an Equal Opportunity Employer, and we strongly encourage applications from candidates who can increase the diversity of our organization and strengthen our capacity to eliminate hunger. We believe strongly in the power of lived experience — and we actively seek individuals who have experienced hunger and its root causes to join our team. Our organization is stronger because of the leadership of people who have faced food insecurity in their own lives and/or hail from historically under-represented communities. Learn more about our commitment at oregonfoodbank.org/equity.

Who You Are:

Position Summary (Essential Functions):

• Route product as directed to storage locations, verify item, count and locate into inventory as per OFB standard operating procedures.
• Load / unload inbound product.
• Combine pallets and rearrange space to accommodate a steady flow of product.
• Pick orders.
• Assist partner agency representatives in picking up orders.
• Coordinate and supervise volunteer projects in the warehouse as directed.
• Provide courteous and responsive service to donors, agency staff and volunteers as well as to clients at direct service distributions
• Pick up regular and episodic food donations from grocery stores, farms, packing sheds and local food manufacturers.
• Deliver food to Partner Agencies.
• Support seasonal and episodic mobile food distributions and special deliveries to underserved areas.
• Execute inventory-related recall directives.
• Participate in planned physical inventories.
• Keep assigned areas clean and perform other housekeeping and sanitation duties. Perform pest control inspections. Maintain temperature and pest control logs. May perform light building maintenance.
• Operate powered industrial trucks (forklifts) IAW OR-OSHA 1910.178, electric and manual pallet jacks, and observe best practices for safety in all warehousing activities.
• Connect partners with Oregon Food Bank’s legislative agenda and public policy priorities, which is created by the Policy Leadership Council.
• Identify opportunities to adjust the way we work to honor the leadership of the communities disproportionately impacted by hunger, including Black, Indigenous and People of Color communities, immigrant and refugee communities, trans- and gender-non-conforming communities and single mothers / caregivers.
• Contribute to the Branch Team with fellow staff and the Branch Services Manager, to define and build consensus for OFB’s strategic direction and culture; including personal learning to address systemic inequity and its role in food insecurity.
• Organizational level responsibilities of employees include:
  • To be an ambassador and a leader for OFB’s vision and mission, a cross-departmental collaborator, and an active contributor to building a movement to end hunger for good by addressing the root causes of hunger: systemic oppressions such as racism, xenophobia, sexism, and cisexism.
  • In consultation and coordination with the supervisor, actively contribute to:
    • cross-departmental efforts
    • work culture activities and programming
    • advisory and consultative groups such as the compensation committee, affinity groups, Equity Ambassadors, Equity Think Tank meetings, among others
    • plan and engage in professional development activities that strengthen your capacity for your specific role as well as your capacity to contribute and advance organizational goals, OFB’s vision and mission.

• Identify, share, engage in, and collaboratively adjust and make necessary changes to this description of duties according to the inevitable evolution of the role over time.

• Deep passion for eliminating hunger and its root causes.
• Clear dedication to racial justice, inclusion and equity and an ability to effectively apply these frameworks in the context of anti-hunger work.
• Warehouse experience and / or experience in grocery and fresh and frozen products.
• High school diploma or GED. Proficient in basic math.
• Ability to operate a computer to execute tasks such as sending and receiving email, preparing basic memos, and recording relevant warehouse and agency information in a warehouse management system (Primarius).
• Ability to prioritize tasks and be adaptable to a changing workload.
• Safe driving record, current vehicle insurance and ability to use personal vehicle for OFB business.
• Ability to drive a company van or refrigerated truck.
• Ability to move and lift supplies and equipment weighing up to 50 pounds.
• A collaborative and flexible style, with a learning orientation and team approach, including excellent judgment, creative problem-solving skills and the ability to demonstrate empathy and compassion when working with partners, colleagues, and coworkers.
• Strong written and oral communication skills, including an ability to translate technical information so that it is easy to understand and the ability to communicate with and engage diverse audiences.
• Ability to obtain food safety and forklift certification.
• Organizational level skills and experience required for non-exempt employees include:
• Disposition and willingness to maximize multiple perspectives to innovate, problem solve and seek creative solutions.
• Experience in modeling intercultural competence and demonstrated commitment to equity and social justice.
• Demonstrated ability to think strategically, collaborate, take initiative, and to maintain confidentiality.
• Project coordination and organization skills; ability to manage multiple projects with attention to detail; ability to handle interruptions, and produce timely, accurate work.
• Ability to both work independently and as part of a team; comfortable working in an office environment and offsite.
• Ability to thrive in a diverse, creative, responsive, mission-driven, and fast-paced work culture.
• Experience of successful multicultural immersion working and/or living within OFB's Equity Constituencies: BIPoC, Immigrants & Refugees, Single Mothers, Trans and Gender-Non-Conforming folx.
  • Multicultural Immersion defined as: Actively integrated in one or more communities, interacting with individuals and groups, and seeking to understand the diversities within and between communities by being there and engaging in daily life activities.

Preferred Qualifications:

• Organizational level preferred qualifications of exempt employees include:
• Multilingual skills at a minimum professional level of proficiency or greater in English and any additional language/s, defined as being able to speak the languages with sufficient structural accuracy and vocabulary to participate effectively in most formal and informal conversations on practical and professional topics.
• Multicultural skills of adaptation and integration are strongly preferred.
  • Adaptation is defined as the capacity to communicate and interact with people of multiple cultures, backgrounds, and styles by incorporating and adapting to the world view and perspectives of others.
  • Integration is defined as being able to “code-switch” or move in and out of one's worldview and help others understand different cultures, backgrounds, and styles to promote diversity and inclusion.
• Commitment to continued professional development to strengthen capacity to work through an equity lens for equity and racial justice.
• Strong capacity to consider multiple perspectives, to pivot to respond to emerging needs and lead through organizational changes.
• Years of successful multicultural immersion either working with and/or living within one or more of OFB’s Equity Constituencies at the time of hire. An additional step for at least 10 years above minimum required of successful multicultural immersion working with and/or living within one or more of OFB’s Equity Constituencies at the time of hire.
  • Multicultural Immersion defined as: Actively integrated in one or more communities, interacting with individuals and groups, and seeking to understand the diversities within and between communities by being there and engaging in daily life activities.

The Fine Print:

• Insurance requirement
• Third party contractual requirement/s
• Job duties requirements include unsupervised administration of cash or other liquid assets.
• Job duties include unaccompanied work with minors, elders, or anyone legally unable to consent to touch, discipline, or sexual contact.