What are the responsibilities and job description for the Spa Front Desk Attendant position at Oregon Garden Resort?
Job Title: Spa Desk Attendant
Location: Oregon Garden Resort
Position Overview:
The Spa Desk Attendant creates a welcoming and relaxing
atmosphere for spa guests. They are the clients' first point of contact and
play a pivotal role in delivering a positive guest experience. This position
involves managing appointments, providing information about spa services,
and handling various administrative tasks.
Key Responsibilities:
1. Greet spa guests in a friendly and welcoming manner.
2. Provide information about spa services, treatments, and packages.
3. Assist guests with booking appointments, answering inquiries, and
offering recommendations.
4. Use the spa management system to schedule appointments and
maintain an accurate booking calendar.
5. Confirm appointments and follow up with guests to remind them of
their reservations.
6. Handle payments for spa services, process transactions, and manage
cash and credit card payments accurately using both POS and PMS
systems.
7. Maintain spa guest records and ensure all necessary paperwork is
completed.
8. Handle phone and email inquiries promptly and professionally.
Qualifications:
- Strong customer service skills with a friendly and approachable demeanor.
- Ability to work efficiently in a fast-paced environment.
- Attention to detail and a commitment to maintaining high standards of cleanliness.
Please apply by responding to this post with your resume, or apply in person at:
Oregon Garden Resort
895 W Main St, Silverton, OR 97381
*Oregon Garden Resort is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
