Human Resources Manager, Senior

Department Overview

OHSU Knight Cancer Institute, known as one of the pioneers in personalized cancer medicine, is an international leader in research and cancer treatment. Driven by its mission to end cancer as we know it, the institute is building upon its expertise in targeted treatments to advance the early detection of cancer when the disease is most treatable.

Function/Duties of Position

The Human Resources Manager is a confidential professional level position designated to provide direct, generalist human resources support, guidance and consultation to Knight Cancer Institute management and staff.  Working under the general direction of the Administrative Associate Director, the Human Resources Manager provides ongoing personnel administrative leadership and strategic development.

This position manages all personnel services and acts as a liaison with our HR Business Partner and other OHSU departments.  This individual will effectively partner with all Knight management in offering proactive approaches to resolution of workplace issues, provides both strategic and day-to-day counsel in personnel issues (employment, employee and labor relations, supervision and performance, training, workforce effectiveness and change management) and compensation (timekeeping, merit and incentive pay, salary and benefits).  Working with members of the Knight leadership, the Human Resources Manager works to understand and address root causes of HR issues, minimize risk and ensure compliance with requirements and OHSU policy, and provides a positive work environment by exemplifying a proactive, customer driven approach to workplace issues.

The Knight Sr. HR Manager directs the HR Associates to complete responsibilities related to recruitment from posting a position to on-boarding a new staff member.  Other duties performed by the HR Associate but which the HR Manager is ultimately responsible and accountable for include:  time and attendance management, license tracking and credentialing, Visa processing assistance and personnel actions.

Duties will include:

Every Knight Cancer employee is expected to embody our guiding principles:

• We act BOLDLY—Breakthroughs require pushing the boundaries of science, exploring new frontiers, and thinking differently
• We SUPPORT each other—Respect leads to trust, which leads to excellence
• We work as a CONNECTED team — We must leverage our collective brain power to conquer cancer because no one individual can do it alone

Recruitment and Retention:

• Oversees development of strategies and programs to attract and retain qualified and diverse employees. Serves as a consultant on recruitment and selection. Conducts candidate screenings, reference checking and offers as requested. Coordinates candidate relocation packages and details associated with move.
• Advise Managers about employment policies and procedures, including compensation issues for new hires, and union contract provisions. Analyzes and resolves salary compensation requests and counter offers.
• Develops new employee orientation programs, including quarterly new hire culture orientation, and oversees new employee introduction into the Knight, as well as relocation and on-boarding needs. 

Personnel and Performance Management:

• Research and analyze employment related issues, including disciplinary actions, grievances and layoffs, issues involving allegations of inappropriate conduct, and leave issues.
• Works with Managers to resolve employee matters including counseling and informal resolution of employee complaints, progressive discipline, and employee performance plans.
• Lead annual employee evaluation, merit increases and contract renewal efforts.

Compensation, Classification and Benefits:

• Partner with OHSU Compensation and Institute Leaders and Managers to develop classification review requests and recommend appropriate compensation.
• Create, update and manage job descriptions for the organization.
• Advise employees on benefits and total rewards programs.

DEI-A Initiatives: Leads DEI-A efforts with oversite from Knight Associate Director of DEI-A and Knight COO.

HR SOPs: Develop, gain leadership approval for, implement, educate and enforce HR policies across the organization.

Payroll and Timekeeping:

• Develops and enforces unit policies for recording and verifying hours worked using reporting tools in Kronos.
• Informs managers and staff regarding payroll policies and procedures, and ensure all actions related to salary and benefits comply with the law and University policy.
• Directs the HR Associates, who processes salary actions, payroll adjustments, and monitors leave balances for the unit.  

Manager Training and Development:

• Create and deliver manager training as needed.
• Research and recommend training and professional development opportunities for manager and staff.

Required Qualifications

Education & Experience:

• B.S. in Business Administration, Human Resources or related field
• At least 5 years of related experience

Job Related Knowledge, Skills and Abilities (Competencies):

• Interpersonal relationship skills to effectively interact with others in order to produce meaningful outcomes and achieve common goals.  
• Change management skills to help people adapt to changes. 
• Working knowledge of Federal, State and local labor laws, as well as compensation principles. Working knowledge of OHSU personnel and payroll policies and procedures.
• Strong interpersonal and customer service skills; demonstrated exemplary tact, discretion and diplomacy in dealing with sensitive issues and individuals at all levels. Demonstrated skill in counseling techniques with sensitivity sufficient to assist in confidential circumstances, and the resolution of problems and conflicts.
• Demonstrated ability to create an environment of cooperation, teamwork and motivation. 
• Ability to exercise independent judgment in analyzing, resolving and/or presenting alternative solutions to complex problems
• Ability to use standard office equipment, including computers, phones, fax, etc.; computer literacy with sufficient skill and experience in MS Office applications (Outlook, Word, Excel, PowerPoint and Access)
• Excellent interpersonal skills to interact with faculty and investigators, staff, students, and visitors at all levels within OHSU and in the community. The ability to forge and foster collaborative working relationships and enlist the support of faculty and staff, both within and external to OCTSI.
• Ability to interface with University administrators and managers outside the department.
• Well-developed supervisory skills for the effective delegation of responsibilities, training, evaluation, and administration.
• Skill in writing concise, logical, and grammatically correct correspondence, reports, and other written materials; and the ability to speak on a one-on-one or group basis to obtain and clearly convey information. 
• Ability to manage and perform multiple tasks under conditions of fluctuating workloads, competing requirements, and changing deadlines; working independently and following through on assignments with minimal direction
• Advocacy of and commitment to gender equity and diversity.

Preferred Qualifications

Education & Experience:

• 7-10 years of related experience

Job Related Knowledge, Skills and Abilities (Competencies):

• Work experience in an academic health center or comparable organization
• Significant level of expertise in and understanding of OHSU personnel/payroll policies, collective bargaining agreements and procedures

Registrations, Certifications and/or Licenses:

• PHR, SPHR certifications preferred

Additional Details

Please submit a resume and cover letter for your application to be considered. 

Please note: As of Oct. 18, 2021, all OHSU employees are required to be fully vaccinated against COVID-19. Fully vaccinated means you have received both doses of a two-dose, or one dose of a single-dose, FDA- or WHO-authorized COVID-19 vaccine and at least 14 days have passed since your final dose of COVID-19 vaccine. If you apply for and are offered a position, you must be fully vaccinated prior to starting work.

If the position you are offered does not require direct, in-person patient care contact, you may request an exception to the vaccine policy for medical or religious reasons. OHSU uses very narrow criteria under the law to allow an exception and very few requests are being approved.

All are welcome

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu. As an organization devoted to the health and well-being of people in Oregon and beyond, OHSU requires its employees to be fully vaccinated against COVID-19.