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Service Operations Specialist

Oregon Pediatric Dental Care
Springfield, OR Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 4/28/2025

We are an Information Technology Services company that works with dental, medical and commercial clients in Oregon and Washington. We are seeking a candidate for our Client Services Manager who has a positive and professional presence, attention to detail, follow through, highly organized and who has excellent interpersonal and communication skills. General responsibilities include, but are not limited to; answering a multi-line phone system, scheduling technicians, gathering and logging specific information, tracking jobs to ensure ticket completion, triaging calls for other departments and providing job relevant reporting back to management.

Compensation:

· Competitive pay based on experience

· Paid time off

· Healthcare benefits

· 401k match

Job Duties:

· Answer incoming calls

· Schedule appointments

· Fill and maintain technician’s schedule

· Triage emergency calls

· Verify critical information

The ideal candidate should have the following skills:

· Ability to multi-task in a fast-paced environment

· Strong communication skills

· Attention to detail

· Excellent time management skills

· Computer proficient – experience with word, excel, and MS office

· Ability to discuss financials

· Typing speed of at least 60wpm

This is a onsite position with at our office in Springfield

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift

Experience:

  • Customer service: 1 year (Preferred)
  • Computer skills: 2 years (Preferred)

Work Location: In person

Salary : $18 - $22

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