Assistant Director of Payment Services

Description

As the Assistant Director of Payment Services, you will play a critical role in ensuring the efficiency, compliance, and overall performance of the Payment Services Department. You will oversee payment processing, reconciliation, research, and adjustments while implementing strategic improvements to enhance department operations.

This position requires strong leadership skills, a keen eye for process improvements, and the ability to collaborate with third-party service providers. You will also ensure compliance with all relevant laws, regulations, and credit union policies while supporting and mentoring your team.

If you are a detail-oriented professional with a passion for financial operations, compliance, and leadership, we encourage you to apply!

What you will need to be successful:

• Leadership & Compliance: Ability to manage team performance, ensure adherence to policies, and drive process improvements.
• Problem-Solving & Analytics: Strong analytical skills with the ability to troubleshoot and resolve payment processing issues.
• Technology & Process Improvements: Proficiency in Microsoft Office; experience with payment processing software and fraud investigation tools is a plus.
• Communication & Collaboration: Excellent verbal and written communication skills to work effectively with internal teams, vendors, and regulatory bodies.
• Financial & Regulatory Knowledge: Understanding of accounting principles, financial reporting, and regulatory requirements related to payment services.
• Education & Experience: High school diploma or equivalent (GED) required,  ACH-related certification preferred (or must be obtained within one year of hire), and experience in financial institutions, accounting, or payment processing preferred.

Ways we'll appreciate you: 

• A positive atmosphere
• Competitive wages, incentive bonuses, paid holidays and paid time off
• 100% credit-union-paid employee coverage for medical, vision, dental, life and disability insurance; dependent coverage also available
• 401k Plan with an amazingly generous credit union match!
• Tax-saving Flexible Spending and Health Savings Plans
• Premier membership perks, company clothing, wellness and recognition programs

Since it began in 1954, Oregon State Credit Union has been a member-owned, not-for-profit financial services institution. We exist for the benefit of our member-owners, and not to profit from them. That's what makes us different from banks and how we're able to create financial solutions that make lives better. The service you'll provide by leading and inspiring our Call Center staff is critical to our success.

Location: 4800 SW Research Way, Corvallis, OR

Work type: Full-Time, Hybrid, Exempt

Compensation: $96,716/year bonus

Oregon State Credit Union is an equal opportunity employer, including veterans and individuals with disabilities.

The information above provides the general nature of work performed in this position and outlines primary qualifications. The successful candidate must be able to demonstrate that they have the legal right to work in the US and pass a background screening to the satisfaction of Oregon State Credit Union.

Qualifications

Salary : $96,716