What are the responsibilities and job description for the Operations Specialist position at Oregon State Credit Union?
As the Operations Specialist, you will play a key role in creating, managing, and optimizing operational procedures, ensuring accuracy and compliance, and supporting internal teams with training tools and process improvements. You will be responsible for analyzing workflows, identifying and documenting best practices, and collaborating across departments to enhance efficiency and service quality.
Additionally, you will contribute to process development by identifying opportunities for automation and improved accuracy. Youll also support training initiatives and provide guidance to team members, ensuring they have the resources and knowledge necessary to perform their roles effectively. This role requires strong problem-solving skills, attention to detail, and the ability to manage multiple parallel projects in a fast-paced environment.
What you will need to be successful:
- Attention to Detail: Ensure accuracy in processes, documentation, and compliance with policies and regulations.
- Technical writing skills
- Problem-solving skills: Analyze challenges, identify inefficiencies, and implement effective solutions to improve operations.
- Process Improvement Mindset: Continuously look for ways to streamline workflows, enhance efficiency, and support organizational goals.
- Effective Communication: Clearly explain procedures, provide guidance, and train team members to ensure understanding and consistency.
- Technical Proficiency: Comfortable using Microsoft Office Suite (Excel, PowerPoint, Teams) and internal systems to analyze data and support operations.
- Time Management & Adaptability: Manage multiple priorities effectively in a fast-paced environment while adjusting to changing business needs.
- Education: High School Diploma or Equivalent required or Bachelors degree with project experience in lieu of industry experience considered.
Ways we'll appreciate you:
- A positive atmosphere
- Competitive wages, incentive bonuses, paid holidays and paid time off
- 100% credit-union-paid employee coverage for medical, vision, dental, life and disability insurance; dependent coverage also available
- 401k Plan with an amazingly generous credit union match!
- Tax-saving Flexible Spending and Health Savings Plans
- Premier membership perks, company clothing, wellness and recognition programs
Since it began in 1954, Oregon State Credit Union has been a member-owned, not-for-profit financial services institution. We exist for the benefit of our member-owners, and not to profit from them. That's what makes us different from banks and how we're able to create financial solutions that make lives better.
Location: 4800 SW Research Way, Corvallis
Work type: Full-Time, Hybrid, Non-Exempt
Compensation: $28.06
Oregon State Credit Union is an equal opportunity employer, including veterans and individuals with disabilities.
The information above provides the general nature of work performed in this position and outlines primary qualifications. The successful candidate must be able to demonstrate that they have the legal right to work in the US and pass a background screening to the satisfaction of Oregon State Credit Union.
Salary : $28
