What are the responsibilities and job description for the Business Development Center Representative position at ORielly Chevrolet Inc?
At O'Rielly Chevrolet, we strive to make every customer a customer for life. We reward individuals who are ready to work hard and stay motivated. Every employee at O'Rielly Chevrolet is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
Summary
Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Business Development Team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience. In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase. You will learn about the newest vehicles and technologies on the market. We have an in-house training team dedicated to your success; offering online and in-store training programs with our manufacturers.
Responsibilities
- Answer customer calls and establish follows-up with sales appointments
- Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
- Provide customers with initial product information & direct them to the appropriate dealership resources
- Present initial financing options based on customer needs
- Follow up with leads that are not ready to make an appointment
- Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
- Utilize CRM tracking system daily
Qualifications
- At least one previous role with strong customer service skills
- Team player attitude
- Prompt and courteous
- Enthusiastic personality
- Must have strong computer skills
- Must be willing to submit a pre-employment background check and drug screen (this includes screening for recreational marijuana)
- Bilingual a strong plus!
What We Offer
- Medical, Vision and Dental
- Company Paid Life Insurance
- Company Paid Short Term Disability
- 401K Plan
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Long term job security
- Health and wellness
- Discounts on products and services
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
