Fun Express Associate National Account Representative

Overview

As our Fun Express Associate National Account Representative , you will be responsible for working directly with existing and prospective Fun Express customers nationwide to increase the revenue and profitability of Fun Express.

Detailed Description

Principal Duties and Responsibilities

Essential Functions

• Meets or exceed established sales goals set by the Fun Express Division
• Manages key customers (typically accounts or customer groups with over $5,000 in annual revenue) that may consist of multiple buying entities primarily over the phone (95%) with occasional travel and trade shows (5%)
• Achieves a high level of phone and email activity
• Prospects for new opportunities ($5,000 ) by calling and following up on sales leads generated through marketing channels and/or industry partnerships
• Provides reporting on weekly/monthly basis to include but not limited to: Revenue Pipeline/Forecast, Prospect Opportunities, Account Reviews, and Activity Reports.
• Plays a key role in negotiations, collaborating with internal teams and external partners to secure favorable terms, resolve conflicts, and drive mutually beneficial agreements
• Work requires in-person collaboration among colleagues and contractors as well as online meeting platforms like Microsoft Teams
• Assists customers in the resolution of problems and provides documentation for support team to ensure on-going adherence to processes that drive customer satisfaction
• Acts as the primary point person for industry marketplaces and technology connections that support customer purchase transactions.
• Oversee client specific sales strategies that require interaction with other areas of the company (product development and/or outside vendors).
• Assists in the marketing strategy for trade shows; involved in constructing and set up/break down of the booth at trade shows as needed.
• Attend Trade Shows as needed. Conduct follow-up after trade shows for all customer and new prospect needs.
• Develops and maintains knowledge of competition, pricing, strategies, handling of customer needs and problem resolution
• Develop and maintain knowledge of competition’s primary products and markets to analyze impacts on Fun Express’ business in competitive markets
• Maintains regular and predictable attendance
• Abides by all policies and procedures of Fun Express and Oriental Trading Company
  
  

Marginal Functions

• Attends company functions, meetings, seminars, etc. which may not impact their own customer base directly but will have a positive impact on the company as whole
• Documents sales efforts for current customers, prospects and sales campaigns through standardized forms, reports and systems
• Performs other related duties and projects as assigned
  
  

Here’s what you need to join the fun:

Knowledge, Skills, And Abilities

Education

• Bachelor’s Degree in Business, Marketing, Education or equivalent combination of education and experience
  
  

Experience

• Minimum 2 years Sales, Account Management or presentation experience required
  
  

Other Qualifications

• Ability to communicate effectively both orally and in written form
• Strong telephone prospecting and appointment setting skills/experience
• Strong knowledge of Microsoft Office applications and CRM software
• Ability to work effectively in the office or while traveling
• Ability to utilize strong organizational and analytical skills
• Ability to travel as needed
• Ability to handle customers in a professional and courteous manner
• Ability to work extra hours when needed
• Ability to perform job duties in a safe manner
  
  

Join us at Oriental Trading, a Berkshire Hathaway Company, where fun means business!

Oriental Trading Company ( www.orientaltrading.com ), is the nation’s largest direct retailer of value-priced party supplies, arts and crafts, toys and novelties, and a leading provider of teaching supplies and affordable home décor and giftware. Founded in 1932 by a Japanese American, the Oriental Trading history of fun spans the better part of the last century. Today, Oriental Trading offers more than 60,000 products to individuals, teachers, schools, churches, businesses and nonprofits. With a corporate vision to “Make Life More Fun,” Oriental Trading (a Berkshire Hathaway company) spreads joy and smiles to millions each year through a robust family of brands; Oriental Trading, Fun Express, MindWare, SmileMakers, Morris Costumes and halloweenexpress.com .

EOE