What are the responsibilities and job description for the Patient Care Coordinator position at Origin Home Health Care?
Location: 441 Apollo Beach Blvd Apollo Beach FL 33572
Company: Origin Home Health Care
About Us:
Origin Home Health is a leading provider of home healthcare services dedicated to enhancing the quality of life for our clients. We specialize in delivering personalized care that meets the unique needs of each individual we serve. Our team is committed to excellence, compassion, and professionalism in everything we do.
Job Description:
We are seeking a detail-oriented and organized individual to join our team as a Patient Care Coordinator. In this role, you will be responsible for providing effective customer service to patients. The position requires excellent telephone communication skills, and a high level of skill in entering data into the computer while talking with patients. The ideal candidate will have excellent communication skills, the ability to multitask, and a strong commitment to customer service.
Responsibilities:
- Manage large amounts of inbound and outbound calls in a timely manner.
- Coordinating schedules for our clients and caregivers, ensuring that all appointments and visits are arranged efficiently and effectively.
- Coordinate with clients, caregivers, and healthcare professionals to ensure all scheduling needs are met.
- Must be able to make a large amount of calls per day.
- Answering phones to respond to all inquiries made by patients.
- Assist with administrative tasks as needed, including answering phones and responding to inquiries.
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.
- Data Entry.
Qualifications:
- High school diploma or equivalent
- Previous experience in call center enviroment.
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Proficiency with computer software, including scheduling and database programs
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Opportunities for advancement and professional development
Origin Home Health is an equal-opportunity employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Health insurance
- Opportunities for advancement
- Paid time off
Medical Specialty:
- Home Health
Schedule:
- 8 hour shift
- Monday to Friday
- No nights
Experience:
- Customer service: 2 years (Required)
- Computer skills: 2 years (Preferred)
Language:
- Spanish (Preferred)
Ability to Relocate:
- Apollo Beach, FL 33572: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $21
