What are the responsibilities and job description for the IT Deskside Support/ AV Tech - Chesterfield, MO position at Orion Global Managed Services US Inc?
**This is a full-time 1099 contractor role payable at $28 per hour**
We are seeking a skilled IT Deskside/AV Support Technician with experience working with Microsoft Teams and other conference room equipment. This role will focus on conference room support, A/V troubleshooting, basic software and computer troubleshooting, and device imaging. Strong customer service skills are essential for this position.
Key Responsibilities:
Pay: $28.00 per hour
Hours: Mon - Fri, 8 am - 5 pm
Immediate start pending successful interview and relevant checks
We are seeking a skilled IT Deskside/AV Support Technician with experience working with Microsoft Teams and other conference room equipment. This role will focus on conference room support, A/V troubleshooting, basic software and computer troubleshooting, and device imaging. Strong customer service skills are essential for this position.
Key Responsibilities:
- Provide A/V support for Microsoft Teams Rooms and other conference room equipment.
- Troubleshoot and resolve audio/video connectivity issues in conference rooms.
- Perform basic software and computer troubleshooting for end-users.
- Assist with device imaging and configuration as needed.
- Ensure conference room equipment is properly set up and functioning before meetings.
- Deliver exceptional customer service, assisting users with A/V-related issues.
- Experience working with Microsoft Teams Rooms and A/V conference equipment.
- Strong understanding of basic IT troubleshooting (software, hardware, and network connectivity).
- Ability to image and configure devices as required.
- Excellent customer service and communication skills.
- Previous experience providing A/V and IT support in a corporate environment.
- Familiarity with various conferencing solutions beyond Microsoft Teams.
- Strong problem-solving and multitasking abilities.
- Work Environment: This position requires onsite presence to support conference room operations and A/V troubleshooting.
- Accreditations: No formal certifications required, but relevant IT or A/V certifications are a plus.
Pay: $28.00 per hour
Hours: Mon - Fri, 8 am - 5 pm
Immediate start pending successful interview and relevant checks
Salary : $28
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