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IT Deskside Support/ AV Tech - Chesterfield, MO

Orion Global Managed Services US Inc
Chesterfield, MO Full Time
POSTED ON 3/13/2025 CLOSED ON 4/2/2025

What are the responsibilities and job description for the IT Deskside Support/ AV Tech - Chesterfield, MO position at Orion Global Managed Services US Inc?

**This is a full-time 1099 contractor role payable at $28 per hour**

We are seeking a skilled IT Deskside/AV Support Technician with experience working with Microsoft Teams and other conference room equipment. This role will focus on conference room support, A/V troubleshooting, basic software and computer troubleshooting, and device imaging. Strong customer service skills are essential for this position.

Key Responsibilities:
  • Provide A/V support for Microsoft Teams Rooms and other conference room equipment.
  • Troubleshoot and resolve audio/video connectivity issues in conference rooms.
  • Perform basic software and computer troubleshooting for end-users.
  • Assist with device imaging and configuration as needed.
  • Ensure conference room equipment is properly set up and functioning before meetings.
  • Deliver exceptional customer service, assisting users with A/V-related issues.
Required Skills Experience:
  • Experience working with Microsoft Teams Rooms and A/V conference equipment.
  • Strong understanding of basic IT troubleshooting (software, hardware, and network connectivity).
  • Ability to image and configure devices as required.
  • Excellent customer service and communication skills.
Preferred Skills:
  • Previous experience providing A/V and IT support in a corporate environment.
  • Familiarity with various conferencing solutions beyond Microsoft Teams.
  • Strong problem-solving and multitasking abilities.
Additional Details:
  • Work Environment: This position requires onsite presence to support conference room operations and A/V troubleshooting.
  • Accreditations: No formal certifications required, but relevant IT or A/V certifications are a plus.
If you have a passion for A/V technology and IT support, along with excellent customer service skills, we encourage you to apply!

Pay: $28.00 per hour

Hours: Mon - Fri, 8 am - 5 pm

Immediate start pending successful interview and relevant checks

Salary : $28

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