What are the responsibilities and job description for the IT End User Support Technician - Whippany, NJ position at Orion Global Managed Services US Inc?
**This is a full-time contractor role payable at $29 per hour**
Job Summary:
We are seeking a skilled and customer-focused IT End User Support Technician to join our team. The ideal candidate will be responsible for installing, repairing, configuring, upgrading, and maintaining end-user devices, as well as assisting with office moves, setups, and minimal migrations. Experience with Audio/Visual (A/V) systems is highly desirable.
Key Responsibilities:
Pay: $29.00 per hour
Hours: Mon - Fri, 8 am - 5 pm
Immediate start pending successful interview and relevant checks
#ZR
Job Summary:
We are seeking a skilled and customer-focused IT End User Support Technician to join our team. The ideal candidate will be responsible for installing, repairing, configuring, upgrading, and maintaining end-user devices, as well as assisting with office moves, setups, and minimal migrations. Experience with Audio/Visual (A/V) systems is highly desirable.
Key Responsibilities:
- Perform a variety of technical tasks, both remotely and on-site, to meet business and customer requirements.
- Install, configure, and troubleshoot end-user devices, ensuring optimal functionality and performance.
- Assist with office relocations, setups, and minor data migrations.
- Coordinate small teams to deliver basic work packages in accordance with company processes.
- Document and report completed work to ensure compliance with company and customer procedures.
- Escalate issues when necessary and take appropriate action to meet customer expectations.
- Provide excellent customer service to internal and external clients.
- Adapt to dynamic team environments to ensure consistent and effective contributions.
- Proven experience in an IT desktop support environment.
- Ability to follow instructions and established procedures effectively.
- Proficiency in using information systems, technology functions, and applications according to IT industry standards.
- Strong organizational and problem-solving skills.
- Excellent customer service and communication skills.
- Basic literacy, numeracy, and routine administrative skills.
- Good interpersonal skills and ability to work in a team-oriented environment.
- Awareness of health and safety regulations in the workplace.
- Experience with A/V systems (preferred).
Pay: $29.00 per hour
Hours: Mon - Fri, 8 am - 5 pm
Immediate start pending successful interview and relevant checks
#ZR
Salary : $29
