UX Researcher

Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.

As a UX Researcher, you will collaborate with cross-functional teams—including UX/UI designers, product managers, developers, and program managers—to ensure user-centered design principles drive our solutions Your research will inform and shape exceptional user experiences that align with business goals and customer needs

• Education: Bachelor’s degree in Experience Design (XD) or a related field (e.g. Information Science, Cognitive Science, Psychology, Marketing) Advanced degrees and certifications are a plus
• Experience: 5-8 years in UX research within industry or agency settings
• Conduct, analyze, and synthesize user research to inform design decisions
• Develop and advocate for research strategies and methodologies across projects
• Plan and execute usability studies, both online and in the field, to uncover user needs and mental models
• Provide actionable recommendations to improve user experiences
• Test business requirements using heuristic and qualitative research methods
  
  
  

Research & Problem-Solving

• Strong analytical and conceptual thinking skills
• Ability to translate research findings into clear insights and strategic recommendations
• Excellent verbal and written communication skills
  
  
  

Collaboration & Leadership

• Partner effectively with UX/UI designers, product teams, and developers to ensure research findings translate into actionable design improvements
• Lead research discussions and presentations, articulating findings and design rationale to stakeholders
• Mentor and guide junior researchers or designers when necessary
  
  
  

Deliverables & Execution

• Create research documentation, reports, and strategic insights
• Develop test scripts, conduct user testing, analyze results, and present findings
• Identify and recruit target users for testing sessions
  
  
  

Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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