Driver Qualification and Claims Manager

Our client provides superior drayage service to their customers throughout the US by maintaining the highest levels of customer satisfaction. Safety is always the top priority. Their culture puts customers and employees first as they achieve aggressive expansion through organic growth and acquisition.

The Driver Qualifications and Claims Manager will oversee DQ recordkeeping and vehicle insurance claims management for our client and their affiliated entities. This manager will work on-site as part of a larger safety team based in San Antonio.

What’s Great About This Opportunity:

• Competitive base salary.
• Positive company culture within a growing nationwide organization.
• Comprehensive benefit package including health insurance, retirement plans, and paid time off.
  
  

Responsibilities:

Driver Qualification Records:

• Maintain compliance with FMCSA and state regulations.
• Ensure Federal and State compliance through strict processes and procedures.
• Audit and oversee internal systems and programs.
• Conduct timely audits of DQF and Equipment files.
• Motivate and guide administrative staff to follow company procedures.
• Lead communication with personnel in all entities serve.
• Resolve process conflicts and escalate unresolved issues to the Director of Compliance and Safety.
  
  

Vehicle Insurance Claims:

• Collaborate with ICs, company employees, and TPAs on accidents and incidents per company policy.
• File claims following company procedures.
• Coordinate with company Accounting for timely payments and track reimbursements.
• Report monthly loss runs, open claims, and accident trends to the Director of Compliance and Safety.
• Manage Data Q No-Fault DOT reportable accidents and maintain the Federal Accident Registry.
• Immediately report high-priority incidents to the Director of Compliance and Safety.
• Lead the accident review committee per policy.
  
  

Qualifications:

• Adherence to processes and procedures to minimize company loss.
• Effective accident and incident data collection and claim filing.
• Strong communication with the Director of Compliance and Safety.
• Knowledge of FMCSA and state regulations.
• Leadership and team motivation skills.
• Competence in auditing and overseeing internal systems and programs.
• Analytical and problem-solving skills to identify trends and implement solutions.
• Ability to work in a fast-paced, dynamic, team environment.
  
  

Education and Experience:

• High School diploma or equivalent required; some college coursework preferred.
• Minimum of five years of experience in driver qualifications recordkeeping and claims management.
• Experience in transportation or logistics industry preferred.
• Experience with multi-state employers preferred.