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Import Supervisor

Orion Solutions Group
Chicago, IL Full Time
POSTED ON 4/2/2025
AVAILABLE BEFORE 6/11/2025
Orion Solutions Group is working with an internationally recognized Global Forwarding firm in search of an Import Supervisor. Are you ready to make a meaningful impact in international logistics? As an Import CHB Supervisor, you’ll play a pivotal role in ensuring smooth and efficient import operations while leading a team of talented Entry Writers. This role offers the chance to showcase your leadership, operational excellence, and customer service skills in a dynamic, fast-paced environment.

Why You Should Apply:

  • Lead a dedicated team and shape the success of critical import processes.
  • Contribute to global trade by facilitating timely customs clearance and delivery.
  • Enjoy opportunities to develop leadership skills in a supportive environment.
  • Collaborate with cross-functional teams to solve unique logistics challenges.
  • Salary range: $65,000-$73,000 annual bonus.
  • Health, Dental, Vision, 401k with match, and Tuition Reimbursement.

Responsibilities:

  • Supervise Entry Writers to ensure efficient work prioritization and task completion.
  • Manage daily import activities, including auditing documentation and overseeing duty payments.
  • Address escalated shipping issues and resolve customer complaints effectively.
  • Coordinate billing, collections, and resolve significant billing concerns.
  • Update customer profiles, review rate structures, and support the sales team.

Qualification:

  • Experience with customs brokerage operations and import logistics.
  • Strong organizational and time management skills with the ability to juggle priorities.
  • Excellent customer service mindset and ability to handle a diverse range of people.
  • Minimum of 1 year of supervisory experience in a similar role.

Salary : $65,000 - $73,000

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