What are the responsibilities and job description for the Import Supervisor position at Orion Solutions Group?
Orion Solutions Group is working with an internationally recognized Global Forwarding firm in search of an Import Supervisor. Are you ready to make a meaningful impact in international logistics? As an Import CHB Supervisor, you’ll play a pivotal role in ensuring smooth and efficient import operations while leading a team of talented Entry Writers. This role offers the chance to showcase your leadership, operational excellence, and customer service skills in a dynamic, fast-paced environment.
Why You Should Apply:
Why You Should Apply:
- Lead a dedicated team and shape the success of critical import processes.
- Contribute to global trade by facilitating timely customs clearance and delivery.
- Enjoy opportunities to develop leadership skills in a supportive environment.
- Collaborate with cross-functional teams to solve unique logistics challenges.
- Salary range: $65,000-$73,000 annual bonus.
- Health, Dental, Vision, 401k with match, and Tuition Reimbursement.
- Supervise Entry Writers to ensure efficient work prioritization and task completion.
- Manage daily import activities, including auditing documentation and overseeing duty payments.
- Address escalated shipping issues and resolve customer complaints effectively.
- Coordinate billing, collections, and resolve significant billing concerns.
- Update customer profiles, review rate structures, and support the sales team.
- Experience with customs brokerage operations and import logistics.
- Strong organizational and time management skills with the ability to juggle priorities.
- Excellent customer service mindset and ability to handle a diverse range of people.
- Minimum of 1 year of supervisory experience in a similar role.
Salary : $65,000 - $73,000