What are the responsibilities and job description for the Patient Services Representative position at Orleans Community Health?
Ambulatory Patient Representative
Orleans Community Health Medina Hospital is seeking a Patient Services Representative to join our team located at our Albion Healthcare Clinic.
Shift and Status
- Full Time – primary shift is 9am-5pm
- 12% Shift Differential if working after 3pm
- Additional pay for working open shifts up to $33/hr.
- Competitive pay and benefits package including health, dental and vision as well as a pension and 403(b) plan
Position Summary
To be considered for this position, primary duties will consist of check-in/out procedures for patients on multiple provider’s schedules, collection, verification and system entry of patient and insurance information, distribution of data, collection of copays, scheduling of all necessary testing, obtaining authorizations from insurance companies, telephone triage, and appointment scheduling. This position requires a drive for helping people, an extremely high level of organization, with the ability to prioritize on a daily basis. A vital part of our Admissions Team, this position must demonstrate professionalism in both dress and speech, along with proper phone etiquette and must demonstrate a positive attitude and willingness to serve the public!
Requirements
- Keyboard experience (40-60 wpm).
- High school diploma; supplemented with one (1) year of related medical office experience.
- Successful completion of an accredited medical office training program may be substituted for the required one (1) year medical office experience.
- Professional in attitude, conduct, and appearance.
- Knowledge of various insurance requirements and medical terminology.
- Verbal and written communication skills with strong interpersonal/human relations skills.
- Ability to maintain confidentiality.
Benefits and Perks
- We offer an outstanding team-oriented environment, challenging and rewarding careers, and valuable benefits to our employees.Some of the perks and benefits that you’ll enjoy working for OCH are:
- First, you’ll be a part of an experienced team in a family-oriented facility, many of our employees have been with us for 10, 20 or 30 more years!
- You will be working in a highly-respected organization that is committed to quality patient care! We maintain realistic staffing levels that offer downtime during the day. You will not be overworked!
- We offer flexible scheduling that works around your personal and school schedule.
- We offer competitive wages, with superior pension and retirement plans with employer contributions.
- We offer a 9% shift differential for working evening and night shifts.
- We have an excellent vacation, holiday and sick leave package.
- We offer tuition assistance to provide opportunities for career growth. Company, including dental, vision and no-cost life insurance.
- We offer free parking, and are located in a safe and quiet country setting in Medina along the historic Erie Canal!
About Us
Orleans Community Health is comprised of Medina Memorial Hospital, (a designated Critical Access Hospital), Renal Dialysis Centers located in Medina and Batavia, NY, Primary and Walk-In Clinic in Albion, NY, a 30 bed Skilled Nursing Home, Outpatient and Ambulatory Services, and Community Partners Wellness Center. We are always looking for positive, dependable, caring individuals to join our team!
Our Mission
To improve the health of the communities we serve by providing equal access to quality health care services at the right time, in the right place, with the most efficient use of resources.
Job Type: Full-time
Pay: $17.00 - $21.62 per hour
Benefits:
- 401(k)
- 401(k) matching
- 403(b)
- Dental insurance
- Free parking
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Medical Specialty:
- Dialysis
- Primary Care
Schedule:
- Evening shift
- Monday to Friday
- Night shift
- Rotating weekends
Ability to Commute:
- Albion, NY 14411 (Required)
Ability to Relocate:
- Albion, NY 14411: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $22
