Collection Analyst, Child Support Enforcement Division

ABOUT THE ORLEANS PARISH DISTRICT ATTORNEY'S OFFICE (OPDA):

Jason Rogers Williams took office as the Orleans Parish District Attorney on January 11, 2021, and is building a 21st century prosecutors' office with a team of the best and brightest lawyers from around the country and a mission of being as smart on crime as the office has historically been tough on crime. It is the mission of OPDA to increase public safety through the ethical, consistent, and zealous enforcement of the law.

DUTIES AND RESPONSIBLITIES:

· Responsible for systematic monitoring of assigned caseload.

· Ensure timely payments on child support cases through telephone contact, correspondence, and appropriate court action.

· Monitor cases for enforcement measures if needed, health insurance enforcement, and financial audit of cases.

· Monitor the adherence to employer income assignment orders.

· Perform parent locate on parties as necessary.

· Initiate process of Rules and Motions to be forwarded to legal department/Assistant DAs.

· Testify in court when necessary.

· Address walk-in clients.

· Handle incoming phone calls from parties, employers, or other agencies, as it relates to your caseload, or while temporarily filling in for someone else.

· Review and take action on daily system-generated case enforcement reminders.

· Maintain caseload filing.

· Maintain both OPDA and Department of Children and Family Services email accounts.

QUALIFICATIONS AND SKILLS:

· Excellent organizational skills

· Customer service skills

· Basic computer skills

· Dependability in both attendance and work product

· Passionate about promoting and addressing the needs of New Orleanians

SALARY AND BENEFITS

$30,000

Salary commensurate with experience.

New hires may be eligible for:

· Health insurance

· Life insurance

· Sick leave

· Vacation leave

· Paid parental leave

· Generous paid holiday schedule

· Employee Assistance Program

· Flexible spending account

· Enrollment in the Louisiana Public Employees Deferred Compensation Plan

· Federal Public Service Loan Forgiveness program

CLASSIFICATION

Full-time, non-exempt

EQUAL OPPORTUNITY EMPLOYER STATEMENT

OPDA is an equal-opportunity employer. The office values a diverse workforce and management reflective of the communities that it serves. Accordingly, OPDA adheres to a policy of making employment, promotion, and other personnel decisions without regard to race, culture, color, religion, sex, sexual orientation, gender identity, national origin, marital status, caregiver status, age, disability, or other legally protected status.

DIVERSITY, EQUITY, AND INCLUSION

OPDA is dedicated to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that OPDA employees invest in their work represents a significant part of the office's culture, reputation, and achievement. Accordingly, OPDA embraces and encourages employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make its employees unique.