Human Resources Generalist

SUMMARY

The Orleans Parish Sheriff’s Office (OPSO), New Orleans, Louisiana, provides the care, custody,

control, and rehabilitation of inmates. We are committed to providing the highest level of service

and security to the court systems, the execution of court mandates, and the protection of

individuals’ rights and freedoms. Our Mission will be achieved through innovative leadership and

programs, as well as the dedication and diligence of our employees.

The Human Resources (HR) Generalist position is located is the OPSO Office of Human Resources, and

reports to the Director of Human Resources. The incumbent may be task to perform a variation of HR

functions and duties that includes but not limited to Benefits Support, Recruiting, Employee

Relations, Processing of Personnel Actions, File Room Maintenance and Support, New Hire

Orientation, Performance Management, Employee Engagement Program Support and other task as

assigned. The position is non-exempt.

SALARY

The salary for the Human Resources Generalist ranges from $45,000 to $55,000. The salary for a

selected applicant will be aligned accordingly and commensurate with an applicant’s knowledge,

skills, experience, certifications and education requirements of the subject position.

JOB RESPONSIBILITIES

Benefits Support:

• Assist with the administration of all OPSO benefits and retirement programs.
• Maintains records relating to employee benefits; enrolls employees into programs; and

processes new hire and benefit paperwork.

• Performs quality checks of benefits-related data. Assists employees regarding benefits claim

issues and plan changes.

• Distributes benefits enrollment materials and determines eligibility.
• Process and track information in support of policies and benefits such as Leave of Absences,

Family Medical Leave Act (FMLA), Worker Compensation, and other leave issues.

• Process various paperwork, especially regarding disability, FMLA absences, and employee life

status changes

• Research, analyze, and administer healthcare plans and wellness programs, from medical and

dental benefits to disability and family leave.

• Coordinate non-salary employee compensation like retirement plans and pensions.
• Ensure the accuracy of all benefits enrollments and assist with the open enrollment rocess.

Processing of Personnel Actions:

• Processes a variety of personnel actions (i.e., new hires, promotions, transfers,

separations, etc.) and ensures the personnel action forms are fully signed, approved, placed in the

employee’s personnel folder, and electronically uploaded in the HR information system where actions

are processed (i.e., ADP, etc.).

File Room Maintenance and Support:

• Ensures employee records and personnel files are properly maintained, current, regulatory

compliant and filed orderly.

Employee Engagement Program Support:

• Plans and coordinates special employer sponsored activities and employee engagement

initiatives.

• Implements employee recognition programs as task.
• Prepares and distributes information to inform employees of various programs, special

employer sponsored activities.

Performance Management:

• Assist with the OPSO performance management program.
• Providing guidance and technical assistance to managers, supervisors, and employees orally or

in writing on specific policies, regulations, process or issues related to performance management

and other human resource procedures.

Other Task as Assigned to Include but not Limited to the Following:

• Provides support and assistance to the Director of Human Resources to include establishing,

maintaining and producing various reports and conducting analysis as task.

• Creates reports using the human resources information systems (HRIS) as assigned.
• Maintains listing of approved positions along with assigned salary grade levels
• Conduct exit interviews and recommend corrective action if necessary.
• Reviews policies and practices to maintain compliance.
• Ensures all required compliance and internal employee communications postings are current and

up-to-date.

• Performs other HR related duties as assigned.

Miscellaneous:

• May be assigned to perform duties of higher or lower level classifications in this or related

class series and/or perform duties on a temporary or acting basis in accordance with policy and/or

act as a lead worker.

• Must effectively communicate in writing; authoring various documents (Investigations,

incident reporting, memorandum, and Post Orders)

• Demonstrate a strong ability and willingness to listen to subordinate supervisors and staff,

remaining open minded and attentive to Issues.

Responsible for knowing and complying with all OPSO safety rules and for attending

safety meetings.

• Performs other related Human Resources duties as required.

REQUIREMENTS

• High School graduate or GED
• Prefer Bachelor's degree in Human Resources
• Three to five years of experience in Human Resources or related field
• Knowledge of HR guidelines and common practices

Ability to:

• Ability to manage time efficiently and effectively
• Ability to communicate at all levels of the agency
• Ability to handle multiple tasks simultaneously
• Ability to think on a macro level and problem solve as necessary
• Courteously handle requests from; employees and others in often irate, stressful or

contentious situations;

• Ability to meet critical deadlines
• Establish and maintain effective working relationships with fellow employees.
• Communicate clearly and concisely in English, verbally and in writing with problems

involving several concrete variables in standardized situations.

Required Skills and Competencies:

• Computer aptitude
• Skills with Microsoft Office Applications (i.e., MS Word, Excel, PowerPoint, etc.)
• Organizing and prioritizing
• Attention to detail and accuracy
• Confidentiality
• Judgment
• Communication skills
• Information management skills
• Problem-solving skills
• Team work