What are the responsibilities and job description for the Branch Operational Specialist position at Orrstown Bank?
The Branch Operational Specialist will lead the critical operational tasks within the branch including, but not limited to: oversight of all internal risk processes/procedures, financial center cash management processes, ATM management, and the annual financial center operational review process. This individual will support advanced paying/receiving duties and support the overall service/client experience. In addition, the Branch Operational Specialist will engage in basic conversational discovery with a client, aligning the needs of the client with the appropriate solution recommendation, client value recognition and commitment in a repeatable fashion to support their assigned goal attainment. The Branch Operational Specialist will possess good judgement and decision-making skills to ensure a sound balance of maintaining all areas of risk while also considering the client experience.
A high school diploma or equivalent. A minimum of one (1) year experience in related banking positions as well as bank product and services training. Six (6) months of experience in related banking positions as well as bank product and services training maybe considered with the completion of a post-secondary 4-year degree.
Proficient reading, verbal and written communication, mathematical and interpersonal relations skills; adept at cross-selling bank products and services; possess the ability to competently coach and train new hires.
At Orrstown Bank, our employees are our most valuable asset. Our benefits package is designed to help our team achieve work/life balance, maintain a healthy lifestyle, and plan for the future.
- Medical insurance
- Dental insurance
- Vision insurance
- Long-term disability
- Short-term disability
- Employee, spouse and dependent life and AD&D insurance
- Flexible spending account
- Dependent care spending account
- Employee stock purchase plan
- 401(k)/profit-sharing program
- Paid time off
- Paid holidays
- Paid parental leave
- Employee service recognition
