What are the responsibilities and job description for the Patient Access Rep position at Ortho Texas?
Job Description
Job Description
Description :
Location : Must be willing to cover in Carrollton, Frisco, and Plano as needed
Schedule : Variable hours M-Th 7am-7pm and Friday 7am-4 : 30pm.
Essential Duties and Responsibilities : The essential duties of the position include the following. Other duties may be assigned.
Key Functions :
- Has to train in all areas : Check in / out, Chart Auditing, Call Center functions.
- Provides excellent customer service to patients by listening and appropriately serving patients.
- Contributes to an overall positive work atmosphere through actions and attitude.
- Relays relevant information to the appropriate internal staff.
- Follows practice procedures for appointment entry, check-in and / or check-out processes.
- Participates in office meetings and educational activities.
- Maintains work area in neat and orderly manner.
- Complies with HIPAA procedures.
- Other duties as assigned.
Requirements :
Qualifications : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Travel to all OTX locations is required. Cross-Training in different Patient Access functions is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education / Experience : High School Diploma, or general education degree (GED), or one to three months relates experience, and / or training or equivalent combination or education and experience
