What are the responsibilities and job description for the Supervisor, Accounts Receivable Billing position at OrthoCarolina?
At OrthoCarolina, our team is our greatest asset and the foundation of our success. We are a diverse group of individuals, accountable to each other to uphold the standards of excellence and promote an environment of teamwork throughout the organization. OrthoCarolina has 43 unique care locations with over 1300 professionals who share a common goal to make lives better. Our employees are eligible for a full spectrum of benefits including paid company holidays, wellness programs, and tuition reimbursement. To learn more about Team OC please visit
https://www.orthocarolina.com/about-us
OrthoCarolina is currently seeking an Account Receivables Supervisor to join its Medical Billing Business Services team.
The Account Receivables Supervisor is responsible for supervising medical insurance receivables and resolving any systemic issues that may delay insurance payment. This position acts as a resource to support staff to determine the best course of action for problem accounts and closely monitors AR work queues and distributes workload as needed.
Essential Functions:
- Developing initiatives to correct systemic issues (internally or externally) that delay claims payment.
- Writes and analyzes reports from Impromptu to pinpoint carriers with slow payment turnaround time.
- Assures that medical AR staff are using the appropriate techniques to aid in collection of insurance payments.
- Monitors Manager-specific Task Management queues.
- Reviews and notates any account greater than 200 days from DOS.
- Confirms accounts do not reach 120 or higher aging from age base date.
- Conducts scheduled audits of staff work to confirm accuracy and to ensure uniform workflows are followed throughout entire department.
- Provides feedback to staff to improve productivity and quality.
- Monitors denials and oversees appeals process and payment recovery
Qualifications:
- American Academy of Professional Coders (AAPC) certification required.
- Minimum two years in a health care business office setting involved in accounts receivable, payment recovery, and working with an automated billing system.
- At least one year of lead or supervisory experience. Internal candidates, lead/supervisory experience preferred.
- Bachelor’s Degree and at least 5 years work experience in a health care setting or Associate’s Degree and at least 6 years work experience in a health care setting.
Employee Type
Regular
Qualifications
Skills
Education
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