What are the responsibilities and job description for the Vice President Clinical Operations position at OrthoCarolina?
At OrthoCarolina, our team is our greatest asset and the foundation of our success. We are a diverse group of individuals, accountable to each other to uphold the standards of excellence and promote an environment of teamwork throughout the organization. OrthoCarolina has 43 unique care locations with over 1700 professionals who share a common goal to make lives better. Our employees are eligible for a full spectrum of benefits including paid company holidays, wellness programs, and tuition reimbursement. To learn more about Team OC please visit
https://www.orthocarolina.com/about-us
OrthoCarolina is currently searching for a Vice President of Clinical Operations to join our Leadership team in Charlotte.
The Vice President of Clinical Operations is responsible for planning, organizing and directing Clinic Operations. Directly oversees Clinical Operations and carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. This role is eligible for hybrid work.
Essential Functions:
- Facilitates development of departmental mission, goals, policies, procedures, budget, work standards for clinical departments/areas.
- Manages clinic operations and assists CEO in developing and implementing the clinic’s strategic long- and short-range plans and its business plan and works closely with the CEO in forecasting and preparing annual budget and financial statements.
- Compiles/analyzes data, prepares and presents statistical information on performance of department(s), productivity, activity and budget to CEO, Operations Committee and Executive Committee.
- Responsibilities include directing, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems in accordance with governmental and other regulatory standards. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Ensures the development and delivery of education programs for the whole staff in department.
- Develops strategic vision/plan for the department, which includes anticipated capital expenditures, manpower needs, space, equipment, supply and the addition of new technology.
- Resolves operational problems and keeps lines of communication open with staff to ensure high productivity.
- Works with management team to identify long-range information system needs and establish priorities for system upgrades and modifications and makes recommendations to enhance information systems and promote more efficient, cost-effective Clinic operations in line with organizational goals.
- Represents clinic and interacts with regulatory agencies, insurance carriers, and other professional and community groups and maintains compliance with governmental regulations and industry requirements.
Skills and Abilities:
- Ability to plan, organize, prioritize and direct the work of others and self and skill in exercising high degree of initiative, judgment, discretion and decision-making.
- Knowledge of management and organizational theory to supervise the operation of various departments including principles of employee development to train, delegate and mentor staff.
- Proven competency in principles and practices of health care administration, fiscal management and government regulations and reimbursements, computer technology and business practices and requirements to evaluate existing standards and implement new procedures and skill in applying and modifying the principles, methods and techniques of operations department.
- Ability to prepare records in accordance with detailed instructions and to examine documents for accuracy and completeness. Shows attention to detail and can identify, solve problems, and correct errors.
- Knowledge of and proficiency in MS Office Suite, Windows, Outlook, Access, PowerPoint
Qualifications:
- BA/from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience in business, health or technical field, MHA, MBA or MS in business or health administration preferred.
- Minimum of five years administrative experience including two years of experience in the administration of a major clinic.
- 5 yrs. Director level or above, direct working relationship with surgeons or subspecialty physicians preferred.
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