What are the responsibilities and job description for the Billing Coordinator position at Orthodontics at Bridgetower?
Overview:
We are seeking a Billing Coordinator who is passionate about patient care and financial accuracy. In this role, you will focus primarily on managing patient balances, ensuring seamless contract execution, and assisting with scheduling as needed.
If you are detail-oriented, customer-service driven, and experienced in dental billing, we’d love to have you on our team!
Responsibilities:
Key Responsibilities:
Billing Coordinator – Patient Accounts Specialist
We are seeking a Billing Coordinator who is passionate about patient care and financial accuracy. In this role, you will focus primarily on managing patient balances, ensuring seamless contract execution, and assisting with scheduling as needed.
If you are detail-oriented, customer-service driven, and experienced in dental billing, we’d love to have you on our team!
Key Responsibilities:
Patient Billing & AR Management: Monitor and manage patient aging reports, follow up on outstanding balances, and ensure timely collection of payments.- Treatment Contracts & Financial Agreements: Review financial contracts with patients, ensuring auto-payments and insurance billing are set up correctly before treatment begins.
- Payment Posting & Adjustments: Accurately post patient payments and apply necessary adjustments in compliance with office policies.
- Patient Engagement: Greet patients warmly, answer billing-related questions, and provide clear explanations of treatment costs and payment options.
- Insurance Coordination (Limited): Assist with insurance verification and initial claim submissions, ensuring patient accounts are billed correctly.
- Scheduling Support: Assist the scheduling coordinator as needed to optimize the patient experience and appointment flow.
- Compliance & Documentation: Maintain patient records, ensure HIPAA compliance, and adhere to office policies and regulations.
Qualifications & Skills:
- Minimum of 1 year of experience in medical or dental billing (experience with patient collections preferred).
- Strong understanding of CDT codes, EOBs, and dental insurance processes.
- Excellent verbal and written communication skills to discuss financial matters with patients professionally and compassionately.
- Ability to multi-task, stay organized, and work efficiently in a fast-paced environment.
- Proficiency in dental practice management software (experience with [insert software name, if applicable] preferred).
- Team player with a patient-first mindset and a willingness to assist in scheduling when needed.