What are the responsibilities and job description for the COLLECTIONS REPRESENTATIVE position at Orthopaedic Institute of North Mississip?
Identifies delinquent accounts, aging period and payment sources. Processes delinquent unpaid accounts by contacting patients and third party reimbursers.
Reviews each account, credit reports and other information sources such as credit bureaus via computer.
Performs various collection actions including contacting patients by phone and resubmitting claims to third party reimbursers.
Evaluates patient financial status and establishes budget payment plans. Follows and reports status of delinquent accounts.
Reviews accounts for possible assignment makes recommendation to Credit Manager and prepares information for collection agency.
Assigns uncollectible accounts to collection agency or attorney via clinic Credit and Collection policy. Contacts lawyers involved in third-party litigation
Answers inquiries and correspondence from patients and insurance companies.
Develops collection letters.
Identifies and resolves patient billing complaints. Researches credit balances.Performs other duties as assigned.
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