What are the responsibilities and job description for the COLLECTIONS REPRESENTATIVE position at Orthopaedic Institute of North Mississippi?
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· Identifies delinquent accounts, aging period and payment sources. Processes delinquent unpaid accounts by contacting patients and third party reimbursers. · Reviews each account, credit reports and other information sources such as credit bureaus via computer. · Performs various collection actions including contacting patients by phone and resubmitting claims to third party reimbursers. · Evaluates patient financial status and establishes budget payment plans. Follows and reports status of delinquent accounts. · Reviews accounts for possible assignment makes recommendation to Credit Manager and prepares information for collection agency. · Assigns uncollectible accounts to collection agency or attorney via clinic Credit and Collection policy. Contacts lawyers involved in third-party litigation · Answers inquiries and correspondence from patients and insurance companies. · Develops collection letters. · Identifies and resolves patient billing complaints. Researches credit balances.Performs other duties as assigned. |
