What are the responsibilities and job description for the Therapy Clinical Manager - Clearwater position at Orthopaedic Solutions Management?

Job Description

Qualifications :

The minimum educational requirement is a post-baccalaureate degree from an accredited education program. The majority of programs offer a master's degree, but a number of programs offer the Doctor of Physical Therapy (DPT) degree. After graduation, candidates must pass a state-administered national exam. The state of Florida also requires licensed physical therapists to have a current CPR certification along with an AIDS education certification, as well as 2 hours of Medical Errors continuing education for each renewal cycle. Physical therapists must renew their licenses every two years with the stipulation that they have obtained the required number of continuing education hours (24 credits hours).

All physical therapists must practice physical therapy services within the guidelines of the FOI policies and procedures in addition to Florida State and Federal guidelines.

Experience : Three years of clinical experience in an outpatient therapy setting, holding a position in administration or management for at least one year, preferred. Experience in front desk policy / procedures, billing and collections, documentation and policy setting preferred.

The individual must have a proven record of successful leadership and be familiar with all aspects of the operations of a clinic. He / She must have the ability to effectively select, motivate, and evaluate performance of key personnel. This individual must have the ability to analyze financial and statistical data and must be able to react with confidence and poise during times of stress and to tolerate criticism.

Key Responsibilities :

ADMINISTRATIVE

As top priority to ensure excellent customer service to our patients and accommodate to their needs to ensure a positive Rehabilitation experience in our Therapy Facilities.
To ensure the highest possible level of patient care, while still maintaining company accepted productivity standards.
To continuously uphold the policies of the therapy department, and take corrective action when necessary.
To monitor staffing ratios to patient volume to ensure clinics are neither under- nor over-staffed.
To maintain a calm and composed demeanor on a consistent basis as the key central stable unit in the facility.
To make sound logical decisions, when faced with stressful situations or adversity, with fairness and compassion to subordinate staff.
To earn staff respect by reciprocating respect to subordinate staff regardless of position.
To influence employees and shape their behavior to create work environments that are both positive and reinforcing.
To schedule and facilitate facility team meetings.
To routinely review staff performance and productivity. To hold these individuals accountable to their job responsibilities and performance.
To review weekly statistics to monitor key performance indicators.
To participate in the selection and recruitment of qualified professionals for staff positions.
To select, employ, control and discharge all employees for your clinic.
To provide annual staff evaluation and performance reviews and recommend pay adjustments where necessary.
To develop and promote good community relationships with both the physicians and area industry.
To ensure that all legal requirements are met for the operation of the facility.
To increase self-knowledge on new philosophies in the field of management and leadership.
To assure the appropriate practice of physical and / or occupational therapy at the facility in accordance with the American Physical and Occupational Therapy Associations Standards of Practice and the Code of Ethics.
To ensure safety of patients and staff through proper adherence to facility policies, procedures and knowledge learned at in-services.
To serve as a liaison between staff and other management of FOI.
To monitor purchasing to ensure it remains within budget.
To ensure the therapy department staff is trained and educated regarding billing for therapy services and knows the nuances of major payers to ensure maximum reimbursement. Provide timely instruction to staff on major payor payment policy updates / changes to minimize unauthorized billing of restricted procedures.
To ensure and facilitate good communication amongst all therapy staff, supervisors and FOI administration. Promote good teamwork, and handle staff conflicts quickly and fairly to prevent escalation in the conflict.
To perform other duties as required by FOI or as required to effectively meet the responsibilities for the position.

CLINICAL

To follow the referring physicians orders with proper communication and coordination with the physician in regard to patient care.

To ensure the safety of all patients throughout the patient’s treatment.

To demonstrate courtesy and professionalism at all times as a representative of the FOI family.

To conduct patient evaluations, assessments, consultations, and treatment as a member of the therapy team.

To perform appropriate tests and measurements for each patient in order to present a thorough evaluation.

To develop a plan of care for the patient and be responsible for its implementation and modification as necessary.

To ensure that each patient has an understanding of his or her underlying pathology, the need for physical therapy services, and rationale for the procedures and exercises chosen to facilitate rehabilitation.

To establish patient treatment schedules and coordination of treatment for the patient within the therapy team.

To notify the physician of any changes in the patient’s status and / or need for modification of the plan of care.

To delegate procedures that are within the competence and scope of practice of other therapy staff members while retaining responsibility for the supervision of these individuals.

To properly record all patient records including initial evaluation, re-evaluations, daily and progress notes, reevaluations, correspondence with patient and other medical providers, discharge summaries, and all other appropriate documentation.

To only provide procedures that are medically necessary for the patient’s rehabilitation.

To responsibly monitor the implementation of procedures and the corresponding billing of procedures that are performed.

To participate in educational training and activities to keep clinical skills current to meet appropriate licensure requirements and to better serve our patients.

To remain innovative and conscious of the ever-changing opportunities to provide our patients with cutting-edge care, technologies, and equipment.

To comply with Florida state requirements regarding continuing education and maintenance of state licensure.

To comply with the American Physical Therapy Association Code of Ethics and Standards of Practice.

To develop and present educational in-services to fellow therapy staff to improve the knowledge and skills of the therapy team as requested by Department Manager or Clinical Supervisor.

To participate in clinical education in cooperation with physical therapy schools by acting as a clinical instructor to a physical therapy student as requested by Director of Therapy.

To recognize each patient as an individual and be able to address the individual concerns and needs of that patient.

To treat all patients and staff of any sex, race, or religion with respect and tolerance.

To protect the confidentiality of each patient and of the facility.

To maintain a positive working rapport with all members of the FOI staff, patient and family members and the general community.

To participate in the patient care audit process to assess quality of care and to determine ways of improving care.

To maintain appropriate inventory supplies to meet the needs of the patient population.

To attend and participate in operational meetings, patient care meetings, and in-services.

To assume responsibility for the maintenance and overall safety of all clinic equipment.

To demonstrate awareness and responsibility in areas of safety, environmental hazards, and infection control.

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