Medical Front Desk

The front desk representative facilitates patient care at point-of-entry for all clinical locations. The primary responsibility of this position is patient intake.

Duties/Responsibilities:

• Welcomes patients and visitors upon entry into the clinic.
• Assists with patient checkin/checkout.
• Verify insurance.
• Collects copays and deductibles.
• Enters patient demographics into EMR & practice management systems.
• Schedules followup appointments.
• Maintains reception area in a neat and orderly condition.
• Other related duties as assigned.

Required Skills/Abilities:

• Excellent communication and interpersonal skills.
• Strong customer service skills with a focus on patient satisfaction.
• Professional, dependable, and maintains positive attitude in fastpaced environment.
• Organized and able to multitask to facilitate efficient workflow.
• Knowledgeable of medical terminology and general medical practice operations.
• Knowledge of HIPAA regulations and ability to maintain patient confidentiality.
• Basic office skills such as typing, filing, and operating phones.

Education and Experience:

• High school diploma or GED required.
• Experience in office role (medical office preferred).
• Familiarity with medical scheduling systems is a plus.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

Benefits:

• Health, dental, vision, and life insurance, 401(K) with company match, PTO, paid holidays, employee perks

This is an in-person position located in Thibodaux, LA. This is a full-time, non-exempt position. Typical schedule is Monday-Friday working 8 hour shifts.

About ORTHOPAEDIC SPORTS SPECIALISTS OF LOUISIANA LLC

OrthoLA is committed to providing effective and innovative orthopaedic care with the highest level of integrity, compassion, and professionalism. We are proud to have been the first orthopaedic practice in the area to provide the communities we serve with board certified, fellowship trained hand surgeons and a joint replacement and reconstruction specialist. With 9 of the leading orthopaedic surgeons in Louisiana, orthoLA focuses on conditions affecting the hand, wrist, elbow, shoulder, knee, hip, foot, ankle, and spine. OrthoLA specializes in treating individuals and athletes of all ages with musculoskeletal injuries that affect their ability to function. Whether the injury occurred in the workplace, on the playing field, or anywhere in between, the physicians at orthoLA are committed to helping our patients get their life back!