What are the responsibilities and job description for the Surgical Coordinator position at Orthopedic Associates of Dutchess County?
Who we are:
Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most patient care. Headquartered in Stamford, Connecticut, Spire Orthopedic Partners is a growing partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices in todays evolving healthcare landscape. The Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
What youll do:
Responsibilities/Duties:
Coordinate with Medical Assistants to ensure all paperwork is properly completed, up to date and patient authorization signatures are obtained.
Communicate with Hospital and ASCs booking department to make sure all booking packets, forms and other criteria are up to date.
Coordinate providers surgical schedule with Hospitals and ASCs.
Coordinate scheduling conflicts affecting office schedules with Clinical Director and Communications Director.
Schedule emergent and non-emergent cases with hospitals and ASCs to include:
Insurance Eligibility verification
Prior authorization when applicable
Pre-surgical testing results
Preparation of patients for in-hospital procedures
Updating the elective surgical card with all pertinent information
Procedure(s)
Duration
Clearance (Medical, Cardiac, etc)
Anesthesia Type
Positioning
Instrumentation
Diagnosis
Maintain providers surgical schedule for accuracy and potential conflicts regularly.
Arrange for a surgical assistant when required by using OADC PAs or outside PAs.
Arrange for outside services when needed such as instrumentation, etc.
Receive incoming live calls and triage to appropriate MD or clinical staff.
Triage appointments for phone/reception staff looking for appropriate patient appointments.
Throughout the day, retrieve phone messages left on both the main line and prescription refill line; forwarding these messages to MDs and their medical assistants.
Call back patients if their MD is unavailable.
Take incoming calls from the ERs and send to MD/PA on call.
Review patients results and forward clinical values.
Receive incoming calls from outside medical care as dictated by our medical doctors.
Foster positive attitudes, team spirit and trust as means to enhance productivity.
Maintain a professional work atmosphere by behaving and communicating in a manner that gets along with patients, physicians, coworkers and administration
All other duties as assigned by the Director of Operations
Who you are:
Qualifications:
Minimum of 2 years surgical scheduling experience
Extensive knowledge of Orthopedic surgical procedures
Knowledge of Insurance prior authorization guidelines
Polite telephone etiquette and good communication skills (written and oral)
Computer literacy skills preferred, including practice management software, EMR, Microsoft Word and Excel.
Detail Oriented and strong organizational skills preferred
High School Diploma or equivalent; required
What we offer:
Excellent growth and advancement opportunities
Dynamic environment
Access to a diverse network of practitioners
Broad infrastructure of tools and programs to enhance the employee experience
Competitive Compensation
Generous PTO
Benefits package: health, dental, vision, 401(k), etc.
We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as protected characteristics).