What are the responsibilities and job description for the Assistant Manager position at Orwashers Artisan Bakery?
General Description:
Responsible for leading all team members in running an efficient and profitable operation, managing day-to-day store operations, maintaining high service standards and conditions, and fostering a positive environment.
Hours: 40 / week
GENERAL DESCRIPTION & REQUIREMENTS
- Jointly responsible and accountable for the financial performance of the restaurant by driving sales and controlling cost of goods with the senior management team
- Target areas of excess cost; Work with the senior management team to maximize profitability through targeted, organized approach
- Ensure proper team member coverage per the needs of the business while maintaining target labor costs
- Maintains exceptional standards of professionalism and hospitality
- Communicates daily with BOH managers to ensure FOH and BOH team leaders and supervisors are aligned for expected business needs
- Develops a strong and positive rapport with both staff and guests alike
- Drives positive results and aligns with business goals
- Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems
- Act and step up as General Manager in their absence
- Manage employees in their daily responsibilities, providing clear, effective direction
- Ensure that all Orwashers recipes and procedures are followed, maintaining the highest quality and consistent product standards
- Conduct DOH walk-throughs multiple times per day when on duty to ensure DOH compliance; Address all DOH violations immediately
- Serves as an educator, as well as an inspirational, committed, and responsible leader to the restaurant’s front-of-house teams
- Ensures the delivery of superior customer service through effective staff training and education
- Actively participates in the mentorship and support of all team members, promoting interdepartmental collaboration, teamwork, and a positive daily work environment
- Build morale and team spirit by fostering a work environment where team members’ input is encouraged
Essential Functions:
- Demonstrates positive leadership characteristics, which inspire team members to meet and exceed standards
- Exceptional communication and interpersonal skills
- Ability to work flexible hours including evenings, weekends, and holidays
- Attention to detail, solution-driven, and self-starting
- Must have or be willing to obtain NYC Food Handler’s license
- Ability to work on your feet for a full shift and lift 30 lbs
- Ability to walk, stand, and/or bend continuously and for extended periods as required to perform essential job functions
- Fluent in both written and spoken English
- Must have basic math skills
- Polished personal presentation
- Ability to perform position responsibilities effectively under pressure, maintaining professionalism and positivity always
- Strict adherence to posted schedule and clock in/out at times
- Attends mandatory meetings including staff meetings, leadership meetings, etc.
- Adhere to all HR policies and procedures
- Ability to utilize traditional software programs such as Gmail, Microsoft Office (Word, Excel, Outlook, and PowerPoint), POS systems, and any additional systems as needed; Ability to access and accurately input information using a moderately complex computer system
WORK EXPERIENCE REQUIREMENTS
2 years’ experience as restaurant manager of similar caliber concept
EDUCATION REQUIREMENTS
High school diploma or GED
Holds NY Department of Health & Mental Hygiene Food Protection Certificate, required
Job Type: Full-time
Pay: $21.00 - $23.00 per hour
Benefits:
- Paid time off
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $21 - $23
