What are the responsibilities and job description for the Server Administrator Specialist position at OSC Edge?
The Server Administrator Specialist will be responsible for installing, supporting, and maintaining an enterprise level client server environment. The Server Administrator Specialist will provide Tier III level support, this position is responsible for maintaining and operating IT Support in a military/.edu systems environment. The Server Administrator Specialist must work in a proactive fashion and perform the duties necessary to mitigate the disruption of services, respond to outages and resolve problems quickly.
Responsibilities
- Maintains and manages the IT server and systems infrastructure
- Manages and troubleshoots Windows Active Directory, Group Policy Objects (GPOs), and Domain Name System (DNS)
- Manages Microsoft operating systems Windows Servers, both legacy and current
- Manages and troubleshoots messaging protocols and operations with Microsoft Exchange, both legacy and current
- Automates repetitive tasks, customizes deployments and troubleshoots using PowerShell, VBScript or batch scripting
- Experience with System Center Configuration Manager (SCCM)/SCOM
- Creates, customizes and manages Windows images using Sysprep, Windows Imaging and Configuration Designer (ICD) and Deployment Image Service and Management tool (DISM)
- Secures images vulnerabilities and ensures compliance with organizational security practices
- Deploys and images tasks using ICI/IP, DHCP, DNS and other networking protocols
- Manages system backups and administer virtual environments
- Provides support in the deployment and configuration of servers and workstations
- Analyzes, troubleshoots, and configures hardware and software
- Deploys vendor updates, security patches, STIGS, IAVAs, etc.
- Performs systems performance diagnoses and scalability assessment activities
- Applies industry best practices in compliance with security and DISA guidelines
- Develops and maintains network documentation, such as topology diagrams, circuit/equipment inventories and configuration reports
- Troubleshoots hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
- Performs and implements appropriate processes for data protection, disaster recovery, and failover procedures
- Serves as escalation point for desktop and service desk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
- Responsible for capacity, storage planning, and database performance
- Performs other tasks as required by OSC and Government leadership
Required Qualifications/Education and Experience
- Bachelors degree is preferred or equivalent experience (preferably in Information Technology, Information Management, or Cyber Security). Minimum of seven (7) years of experience in computer systems
- Must have a valid Security Certification or higher
- Must have and maintain Secret clearance
- Hands-on experience with MS Deployment Toolkit (MDT), Windows Deployment Services (WDS)
- Must have a Microsoft Certified: Windows Client (previously known as MCSA: Windows 10), Modern Desktop Administrator Associate or Enterprise Administrator Expert or AZ300
- Working knowledge of virtualization, VMWare, or equivalent
- Strong knowledge of systems software, hardware, and networking protocols
- Experience with scripting and automation tools
- A proven track record of developing and implementing IT strategy, plans, and SOPs
- Strong knowledge of implementing helpdesk and IT operations best practices, including knowledge of security, storage, data protection, and disaster recovery protocols
- Experience in Ports Protocols and Security Measures
- Demonstrated ability to provide an outstanding customer service experience in a variety of circumstances across all organizational levels
Preferred Qualifications/Education and Experience
- Microsoft Intune Software
OSC Edge delivers a total rewards package that we know will attract, engage and retain top talent. Key elements of our package include a competitive base pay and a comprehensive benefits package:
We offer eligible employees with an opportunity to enroll in a variety of benefits offerings. Here are just some of our benefits for our US based positions:
- Medical/ Dental/ Vision
- Life insurance and AD&D
- Flexible Spending
- Accident, Critical Illness and Hospital Indemnity coverage
- 401(k) and ROTH retirement options and company match
- Pet Insurance
- Identify Theft and Fraud Protection coverage
About OSC Edge:
Founded in 2008, what started as a small business has grown into a diverse and innovative global team owned by Cook Inlet Region, Inc. an Alaska Native Regional Corporation. As a US Federal contractor, we are a dedicated IT Service Provider supporting the Departments of the Army, Navy, Air Force, DoD Educational Institutions, and large corporate entities. Our expertise is in Cloud Computing, Cyber Security, Compliance Management, Enterprise Architecture, IT Support, and CSfC. If you are passionate about making a difference and thrive in a dynamic and collaborative environment, we invite you to apply to join our team.
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