Insurance Data Processor

This position is remote, but will require some training in the beginning at our Kennesaw office

About OSC

OSC is a leading provider of compliance-driven tracking technology and insurance products and services for lenders, mortgage servicers and property investors. Coupled with advanced call centers, document processing and programming capabilities—and rigorous security and governance practices—OSC delivers fully integrated property insurance programs to some of the largest lenders and clients in the country. As a part of Breckenridge Insurance Group, we offer truly competitive lender-placed and related risk management solutions from a variety of top-rated, international insurance carriers who specialize in this industry.

Summary

The Insurance Data Processor is responsible for entering detailed and complex insurance information accurately into automated processing application(s).

Responsibilities

• Enter information into the appropriate workflow application utilizing data from insurance documents to track/search the application for a matching record and enter updates based on business processing rules.
• Classify documents and accurately enter pertinent data from insurance documents into specific fields of the appropriate application.
• Maintain 98% accuracy of overall volume each month
• Identify and escalate issues as needed to team leads and/or supervisor by reserving document for supervisor with questions, releasing document if another employee has ownership, sending document back to document prep for correction, or reassigning document to another group as outlined in processing procedures.
• Verify information in the OCR application and make necessary corrections and or updates as defined in the business processing rules.
• Process information in the UI application and make necessary corrections or updates as defined in the business processing rules, escalating issues to team leads and/or supervisors as needed.
• Manage information for assigned accounts and maintain a working knowledge of processing specifics for those accounts.
• Review data entry instructions and business rules on a regular basis and adhere to procedures and procedure changes which may be communicated via e-mail, Word documents, PowerPoint presentations and other methods. Processing rules are established for: documents deemed incomplete, blank or of poor quality; insurance products that are not tracked; documents containing loan numbers, etc.
• Consistently meet or exceed production and quality requirements
• Review completed work for errors or duplicate information before submitting the final product to the processing application.
• Other related projects as assigned and may include report and/or letter review.

Qualifications

• High school diploma or equivalent and one year of data entry experience
• Familiarity with MS office and Workflow
• Data Entry Processors will be provided insurance and system training applicable to the services provided to clients.
• Ability and willingness to work extra hours as needed

If you are a stickler for accuracy and attention to detail, please send your resume.

EOE / Qualified veterans and minorities are encouraged to apply

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• What is your hourly rate expectation?
• Will you complete the Data Entry Assessment which will be automatically emailed to you upon resume submission? (Remember to check your junk mail if you don't see it in your mailbox).

Experience:

• data entry: 3 years (Preferred)
• property and casualty insurance: 1 year (Preferred)

Work Location: One location