What are the responsibilities and job description for the E-Commerce Sales position at OT LLC?
Overview
We are seeking a detail-oriented and results-driven E-Commerce Specialist to join our dynamic team. In this role, you will be responsible for managing our online sales platforms, optimizing product listings, and driving revenue growth through effective e-commerce strategies. The ideal candidate will possess a strong understanding of sales, with a focus on enhancing customer experiences and maximizing sales opportunities.
Qualifications And Key Responsibilities:
- Proven experience in e-commerce management or related fields such as retail sales.
- Strong analytical skills with the ability to interpret data and make informed decisions.
- Provide exceptional customer service to both buyers and sellers, addressing inquiries and concerns.
- Promote upcoming auctions to potential buyers and sellers through various marketing channels.
- Ability to work independently as well as collaboratively within a team environment.
- Maintain high levels of organization and attention to detail, ensuring the stream adheres to scheduling and technical standards.
- Handle live chat or moderate comments (if applicable) during streams.
- Manage the setup and operation of online auctions, ensuring proper listing of auction items, including descriptions, photos, and starting bids.
- Monitor auction activity, ensuring all bids are accurately recorded and responding promptly to any technical issues.
- Provide excellent customer service to bidders, answering questions and resolving issues during the auction.
- Handle the closing process for auctions, ensuring accurate bid processing and item allocation.
Requirements:
- Experience in sales, or customer service.
- Strong organizational and multitasking skills.
- Proficiency with auction management software and tools.
- Excellent communication skills, both written and verbal.
- Ability to work well under pressure in a fast-paced environment.
- Attention to detail and problem-solving skills.
Join us in shaping the future of our e-commerce initiatives while delivering exceptional value to our customers!
Job Type: Full-time
Pay: $25.00 - $50.00 per hour
Compensation Package:
- Monthly bonus
- Profit sharing
- Uncapped commission
Schedule:
- 8 hour shift
- Day shift
- Evenings as needed
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed
Work Location: In person
Salary : $25 - $50