What are the responsibilities and job description for the Business Development Manager position at Oticon?

Business Development Manager

Department

Oticon Sales

Job Locations

Job ID

2025-22711

Overview

Oticon's People First philosophy is more than a mission statement. It is a way of thinking and doing business that stems from the company's historical roots and has made Oticon a leader in the hearing industry.

We hire people who share our commitment to putting the needs of people with hearing loss first. The exceptional quality of our workforce has enabled Oticon to bring many technology and audiological "firsts" to market and to continue to meet the needs of hearing care professionals and the people with hearing loss that they serve.

We provide an environment that enables our multi-disciplinary teams to continue to learn, find new ways to do things better and bring new solutions, features and professional support to market. This position reports to the Director of Business Development.

Responsibilities

Recruiting of new contractual business

Collaborate with regional and account managers to identify opportunities

Collect business financials and perform financial analysis of business
Creation of supply agreement Term Sheet
Negotiate supply agreement terms with business owners
Collaborate with Oticon's legal team to finalize contract terms
Conduct customer onboarding process after signing
Integrate customers into networking groups

Management of existing contractual business

Ensure customers contract compliance and review progress with customers periodically

Ensure customers participate with eligible business development services (webinars, sales trainings, and affinity meetings)

Collaborate with Oticon's finance team to develop strategy for non-compliant accounts.

Sustain and enhance share of wallet within assigned existing business channels

Execute agreed strategy to improve non-compliant account compliance.

Resign, Rewrite and Extend customer contracts when appropriate.

Training and Education

Lead and / or participate in webinars, sales trainings and networking meetings, both virtually and in-person

Create and / or refine training content (financial, marketing, management, sales and procedures)

Conduct one-on-one coaching and training with owners and staff as appropriate

Administration

Communicate with customers and Oticon staff within 24 hours of receiving voice or email

Travel to visit customers at national and regional events. Up to 20% overnight travel is often expected

Complete special projects or assignments as may be assigned from time to time

Qualifications

A Bachelor's degree or higher is required

5 years consulting, management, and finance experience required

Specific hearing health industry or B-B consulting experience is preferred

Strong communicator via in-person, phone, and e-mail promoting a professional, customer-oriented and collaborative style

Open to feedback and desire for continuous learning and improvement

Well organized and effectively manages schedule, travel, and budget in a professional and cost-efficient manner

Collaborate effectively with business development team as well as other departments within the organization and externally

Proficiency in necessary software including Excel, Word, Outlook, OneDrive, Sharepoint, and virtual communication tools such as Zoom and Teams

Proven ability in understanding of financial statements and contracts

The Company is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

LI-RW1 #Oti_US

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Business Development Manager

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