Surgery Scheduling Coordinator

Otolaryngology Associates is looking for a Surgical Scheduling coordinator to join our team! The Surgery Scheduler is responsible for scheduling patients for surgery according to physician’s instructions in office setting or via telephone. Provides patient with all pre and post op instructions, schedules cases with appropriate facilities

• Obtain adequate information from physician’s regarding procedures, equipment, personnel needs and approximate time required
• Schedules patients for specific diagnostic tests, procedures, surgeries, post op at appropriate facilities
• Prepare patient chart for physician’s surgery schedule to include lab results, x-rays, scans, as needed
• Contact patient one week prior to confirm and review pre-op instructions
• Confirms benefit information and obtains authorization for all procedures and Labs (i.e. MRI, ct scan, sleep studies, cpap, trials, etc.)
• Answers phone and assists patients with questions regarding insurance
• Obtain referrals from patient’s PCP office
• Notifies patient via phone regarding early admissions, unforeseen cancellations, or any other surgically specific occurrence.
• Adhering to privacy and patient confidentiality standards at all times.
• Check voicemail several times daily and return all calls by end of day.
• Pull and file charts as needed

Required skills:

· Education: High school graduate is required and an Associate’s degree is preferred.

· Experience: Minimum of one year of work experience in a medical office setting.

• Understanding of medical terminology to perform position duties
• Surgery scheduling experience required.
• ENT office experience highly preferred

· Excellent Verbal Communication and Customer service skills

· Strong attention to detail, efficient in multi-tasking,

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person