What are the responsibilities and job description for the Trucking Permits Specialist position at OTRDRIVER TAX SERVICES, INC?
We are looking for a Permits Specialist to serve our customers in the trucking industry. Responsible for providing excellent customer service, maintaining a positive attitude and being effective team player while performing a variety of duties to keep Truck Drivers in compliance.
Responsibilities
- Process mileage and report IFTA.
- Process permits: (States, Temporary, Oversize, Overweight)
- Comply with truck driving rules and regulations.
- Collect information from our customers.
- Report to supervisor.
- Assist customer via phone, mail or in person.
- Process temporary registrations, permits and licenses plate renewals.
- Keep records of customer interactions: process customer accounts and file documents.
- Communicate with State and Federal Agencies to obtain permits approval.
- Resolve customer issues via phone, e-mail or mail.
- Use telephone and e-mail to reach out customers.
Skills
- OTRDriver Tax Services Inc provides paid training for this position.
- Must have ability to work calmly in a fast-paced environment with a strong emphasis on quality and accuracy.
- Experience processing plates for truck drivers. (Preferably but not necessary
- Experience working with IFTA (Preferably but not necessary)
- Computer skills or previous Data Entry experience.
- Experience using MS Office & Excel
- Patience
- Ability to work under pressure
- Adaptability
- Phone skills
Job Type: Full-time
Pay: $10.00 - $12.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Life insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- Have you done trucking permits before?
- Are you aware that our location is in Anthony, Texas?
- Are you aware that this position pays $10 p/hr?
- Are you able to start immediately?
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- processing trucking plates: 1 year (Preferred)
Language:
- English and Spanish (Preferred)
Work Location: In person
Salary : $10 - $12