What are the responsibilities and job description for the HR Business Process Analyst position at OTSI?
OTSI (Object Technology Solutions, Inc), we have an immediate opening for a Job Title HR Business Process Analyst with one of our clients.
Job Title: HR Business Process Analyst
Work Location: Troy, MI (Onsite)
Duration: 1 year Contract
Job Description:
As the Business Process Analyst you will support the alignment and standardization of HR processes, procedure and tools across two companies as part of a cross-functional HR Integration Programme.
As part of the HR Team supporting a software development business and all functions, you will collaborate with stakeholders, lead alignment discussions, document processes and requirements and drive standardization and efficiency.
Your Role:
· Partner with business leaders and teams to elicit and document as is processes, data flows, systems and users, and agree the to be standardized process to agree guidelines.
· Employ various techniques to define, elicit, analyze, record, and validate requirements throughout the programme lifecycle
· Investigate and learn business issues, data and compliance challenges for business processes.
· Develop business process models, business requirements / user stories as required to support the IT systems changes needed.
· Develop collaborative working relationships with the business community to ensure comprehensive user acceptance testing occurs, training plans are developed & executed, and effective migration to new processes and ways of working.
· Support the IT Programme Manager as the business advocate (Voice of customer) in all stages of programme delivery.
· Use knowledge of business and technology to recommend systems and process opportunities to improve, expand, or retire existing capabilities & technology to increase the value to Client
· Monitor and evaluate the effectiveness of implemented process changes, defining and measuring key performance indicators and making necessary adjustments for continuous improvement.
· Plan and facilitate workshops and alignment meetings to achieve the alignment outcomes
· Ensure compliance with Client’s governance and regulatory obligations, leveraging documented audit trails, signoffs and records.
· Maintain appropriate governance of all activities in conjunction with programme leadership, using appropriate escalation to maintain progress.
Your Background
· Degree and/or postgraduate degree in HR, Business or equivalent
· 5 years of experience in business process analysis in a multinational corporate
· Working knowledge of Incident/Problem/Change Management frameworks such as ITIL v3, or ISO 9000:2000.
· Familiarity with process mapping and modelling techniques.
· Strong analytical skills with the ability to collect, study and interpret complex data.
· Ability to manage and perform multiple complex tasks as part of the daily work assignment.
· Proficiency in Microsoft Office suite, including Excel, PowerPoint and Visio.
· Strong communication and presentation skills to effectively communicate process changes and recommendations to stakeholders at all levels.
· Excellent written and oral English
· Excellent attention to detail
Preferred Qualifications
· Experience and/or working knowledge of HR systems and applications e.g. Workday and Learning Management Systems
· Previous experience in a global organization.
· Knowledge of system integrations, ensuring proper data flow of HRIS information to other systems.
About us:
OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999. OTSI serves clients from its 15 offices across 6 countries around the globe with a “Follow-the-Sun” model. Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America, and Asia-Pacific with a Global Delivery Center based in India. These strategic locations offer our customers the competitive advantages of onshore, nearshore, and offshore engagement and delivery options, with 24/7 support. OTSI works with 100 enterprise customers, of which many are Fortune ranked, OTSI focuses on industry segments such as Banking, Financial Services & Insurance, Healthcare & Life Sciences, Energy & Utilities, Communications & Media Entertainment, Engineering & Telecom, Retail & Consumer Services, Hi-tech, Manufacturing, Engineering, transport logistics, Government, Defense & PSUs.
Our Center of Excellence:
· Data & Analytics
· Digital Transformation
· QA & Automation
· Enterprise Applications
· Disruptive Technologies
Job Type: Full-time
Pay: $45.00 - $50.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- HR Business Process Analyst: 5 years (Preferred)
- Workday and Learning Management Systems: 5 years (Preferred)
- Support the IT Programme Manager: 5 years (Preferred)
Work Location: In person
Salary : $45 - $50