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Commercial Lines Insurance Account Manager

Ottawa Kent Insurance
Holland, MI Full Time
POSTED ON 3/6/2025
AVAILABLE BEFORE 5/6/2025

Ottawa Kent Insurance is hiring!

 

Are you a driven Account Manager / CSR who wants to:

  • Help businesses protect their employees and operations
  • Create win-win relationships with underwriters
  • Use your customer service ability to grow a local agency

 

In this role you will serve an existing book of middle market clients in a variety of industries, ranging from construction to manufacturing to retail.

 

Compensation and Benefits for this role include…

  • Salary based on experience, plus the opportunity for profit-sharing bonuses based on agency results
  • Hybrid schedule - can work 100% in office if desired with remote work a possibility
  • Full benefits package (Medical, Dental, Life, Disability, FSA/HSA, 401k match, PTO)

 

To be successful in this position, you’ll need to be:

  • Licensed as a Property and Casualty insurance agent
  • Experienced in Commercial insurance (minimum of 1 year required)
  • Motivated by getting things done and checking off your To-Do list
  • Great at helping clients over the phone, in emails, or in person in a timely manner
  • Comfortable with computers and software - knowing Applied Epic is a BIG plus, but not required

 

 As an Account Manager at Ottawa Kent, you’ll be expected to:

  • Retain current clients
  • Share technical expertise about insurance - products, coverages, client needs, forms, and proposals. You’ll be involved in both New and Renewal marketing.
  • Complete day-to-day Commercial Lines Workflows - confirmation of binding policies, certificates of insurance, endorsements and audits.
  • Grow accounts by seeing cross-selling opportunities (Business, Personal, Life, Benefits)
  • Prepare proposals and summaries of insurance in both our agency management system and insurance carrier rating systems.

 

Why do you want to be at Ottawa Kent?

  1. Be Your Best - we live our virtues of having a servant's heart, a spirit of excellence, and a champion's resolve.
  2. Our Unique Process - you’ll play an important role serving clients to make their businesses safer.
  3. Your Future Opportunities - Ottawa Kent is part of Highstreet Insurance, a growing agency group with 150 locations across the USA. We have technology, industry knowledge, and access to carriers you won’t find at 99% of insurance agencies. You can read more about Ottawa Kent here.

 

Where is the location and what are the work hours?

  • Holland, Michigan
  • Full time; 40 hours a week

We are looking to hire this person ASAP. If this sounds like you or someone you know, apply right now!

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