What are the responsibilities and job description for the Insurance Commercial Lines Account Manager/CSR Select Business-Jenison position at Ottawa Kent Insurance?
Salary: Based on experience
Are you a driven Account Manager / CSR who wants to:
- Help business owners protect their employees and operations
- Create win-win relationships with underwriters
- Use your customer service and sales ability to grow a local agency
As a Commercial Account Manager you will serve clients in an existing book of small commercial insurance while having an opportunity to grow the book.
Compensation and Benefits for this role include…
- Annual salary based on experience plus a new business bonus
- Hybrid schedule - can work 100% in office if desired with some remote work a possibility
- Full benefits package (Medical, Dental, Life, Disability, FSA/HSA, 401k match, PTO, Paying it Forward time)
To be successful in this position, you’ll need to be:
- Licensed as a Property and Casualty insurance agent
- Experienced in Commercial insurance (minimum of 1 year required)
- Motivated by getting things done and checking off your To-Do list
- Great at helping customers over the phone, in emails or in person in a timely manner
- Comfortable with computers and software - knowing Applied Epic is a BIG plus, but not required
As an Account Manager at Ottawa Kent, you’ll be expected to:
- Retain current clients
- Share technical expertise about insurance - products, coverages, client needs, forms, and proposals. You’ll be involved in both New and Renewal marketing.
- Complete day-to-day Commercial Lines Workflows - written confirmation of binding policies, certificates of insurance, endorsements and audits.
- Grow accounts by seeing cross-selling opportunities (Business, Personal, Life, Benefits)
- Prepare proposals and summaries of insurance in both our agency management system and insurance carrier’s rating systems.
Why do you want to be at Ottawa Kent?
- Our Team - successful people make successful businesses, so we provide employees with an environment in which they can excel.
- Our Unique Process - you’ll play an important role serving clients and their teams to make their businesses safer.
- Our Future - Ottawa Kent is part of a fast-growing agency group with 150 locations across the United States. We have technology, industry knowledge, and access to carriers you won’t find at 99% of insurance agencies.
Where is the location and what are the work hours?
- Jenison, Michigan
- Full time; 40 hours a week
We are looking to hire this person ASAP. If this sounds like you or someone you know, apply right now!