What are the responsibilities and job description for the Front Office Coordinator position at Oupatient Speech Therapy Office?
Job Summary
We are seeking a highly organized and detail-oriented Front Office Coordinator to join our outpatient Speech Therapy office. The ideal candidate will be responsible for managing the front office operations, patient scheduling and pre-authorizations, ensuring a smooth workflow, and providing exceptional customer service. This role requires strong time management skills, excellent phone etiquette, and the ability to handle various administrative tasks efficiently.
Duties
- Greet and assist patients in a professional manner.
- Manage incoming calls while maintaining excellent phone etiquette.
- Scheduling patients for appointments
- Verifying patient insurance and pre-authorizations
- Oversee calendar management and scheduling appointments.
- Perform clerical tasks including filing, data entry, and maintaining organized records.
- Provide customer support by addressing inquiries and resolving issues promptly.
- Ensure patient information is handled confidentially.
- Support Speech Pathologists and SLPA's by maintaining supplies and equipment.
- Maintain a clean workspace/front office.
Requirements
- Experience in an administrative or front office role. Medical front office experience preferred.
- Strong time management skills with the ability to prioritize tasks effectively.
- Excellent phone etiquette and communication skills.
- Proficient in calendar management and scheduling.
- Knowledge of medical receptionist practices preferred.
- Ability to work independently.
Benefits:
-Competitive hourly rate commensurate with experience. Starts at $17/hour
-Holidays off.
-Outpatient environment: no call, nights, or weekends.
-Supportive and collaborative work environment.
If you are passionate about providing outstanding support and thrive in an organized setting, we encourage you to apply for this opportunity!
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- No nights
- No weekends
Work Location: In person
Salary : $17