Patient Management Representative

The Patient Management Rep will coordinate and prioritize patient flow activity throughout the hospital by registering patients and assigning inpatients to beds via electronic bed board. Assist the House Supervisor with daily duties.

Patient Care

• Under direction of a Registered Nurse, coordinates patient placement process by accurately and efficiently assigning beds to patients and ensuring that all physician requested patient beds are filled in a timely manner. Determines bed availability for transferring patients, develops priorities for bed assignments, and maintains electronic bed board in an effort to facilitate the efficient operation of the admitting process.
• Placing patients into beds using clinical information, physician preference and each unit's admission discharge criteria.
• Assigning beds to patients transferring in and out of critical care units.
• Entering bed assignments into bed tracking system.
• Monitoring bed status and upgrades bed via electronic bed tracking systems to expedite patients' admission to a clean bed.
• Communicates with appropriate departments with notification of patient transfers to and from different units.
• Assigns appropriate health plan to patient visit. Maintains a good working knowledge of the health plans and contractual obligations.
  
  

Quality

• Obtains and edits patient information in the hospital's computer system while ensuring all information is accurate.
• Maintains a good working knowledge of the health plans and contractual obligations.
• Appropriately assigns health plans to current patient visit.
• Maintains familiarity with insurance referrals and authorization process.
• Ensures all referral requirements are completed at the time of the bed request.
• Promotes and maintains cooperation and communication with other OLOL departments, physician offices, hospitals, and patients.
  
  

Other Duties as Assigned

• Performs other duties as assigned or requested.
  
  

Experience: One year experience in a medical office or hospital setting OR six months experience on OLOL clinical unit.

Education: High School or equivalent